Consumer complaints are frequently reported to the Better Business Bureau (BBB). Industries with the most complaints to the BBB are often banks, cable and satellite television companies, collection agencies, cellular phone providers, and new car dealerships. The results for a sample of 200 complaints are in the file bbbcomplaints.

a. Show the frequency and percent frequency of complaints by industry.

b. Which industry had the highest number of complaints?

c. Comment on the percentage frequency distribution for complaints.