Roscoes Personalized Printing specializes in customized printing of items used for business advertisements. Jennifer Fairbanks designed an
Question:
Roscoe’s Personalized Printing specializes in customized printing of items used for business advertisements. Jennifer Fairbanks designed an unusual calendar to be given to her customers during the holiday season. In October, Ms. Fairbanks phoned in an order for 11,000 calendars.You shipped these calendars to her in early December. On January 9, you receive a letter from Ms.
Fairbanks stating that she ordered only 7,000 calendars. She is willing to pay $3,500 for the calendars but not the $5,500 you charged her. You believe that she ordered more calendars than she needed; however, you are willing to adjust her bill to continue getting her business.Write a letter to Ms. Fairbanks explaining your decision to adjust the charge in her account to $3,500, and add details to make the letter complete.
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