1.31 INTERCULTURAL COMMUNICATION:

RECOGNIZING DIFFERENCES, COLLABORATION [LO-6], Chapter 2 Part One Work in a group of three. Each group member should research one of the following generations: Generation Y/Millennials, Generation X, and Baby Boomers.

Have each group member summarize facts about the generation he or she researched. Cover the following main topics:

a. Range of birth years

b. Age range now

c. Two famous people of this generation

d. Big events that occurred when this generation was between the ages of 5 and 20

e. Common values attributed to the generation

f. Preferences this generation has in receiving information and communicating Include a list of your sources and bring them, along with your notes, to the next class.

Part Two Form a new group with all the classmates who researched the same generation that you did. Compare your notes to gain even more insights about your topic. What points did you find in common?

Part Three Return to your original group of three and deliver a two- to three-minute oral presentation on the generation you researched.

Part Four Write a reflection in an email message to your instructor summarizing what you learned from the presentations and your own research. Include your own experience of working with others from different generations.

How could a business professional use this type of knowledge to be an effective communicator?