16. Send an email response to a highly positive customer comment. Imagine that you just found this...

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16. Send an email response to a highly positive customer comment.

Imagine that you just found this comment about your new dog-training company online. Using the Yelp guidelines in Figure 13, write a response that shows appreciation for the comment.

The Best $ You Could Spend February 21, 2017 See all my reviews Doggie Do is the best! My Doberman, Oscar, wasn’t house trained and took frequent nips at my 11-year-old son, but now he’s a new dog.
Amelia at Doggie Do immediately took control, and now Oscar is a well-behaved little pooch—and the rest of the family is much happier.
I’d recommend Amelia to anyone having trouble breaking in a new pet

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