8-35. MESSAGE STRATEGIES: REFUSING ROUTINE REQUESTS [LO-4] You are in a meeting, and during one of your

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8-35. MESSAGE STRATEGIES: REFUSING ROUTINE REQUESTS [LO-4] You are in a meeting, and during one of your only breaks, you get an instant message from one of your employees, marketing rep Arash Param, containing his request to attend a conference on the use of blogging for business, which is being held in Montreal next month. You are quite interested in exploring the use of blogs, but Arash wants your answer within the hour. If he had asked a week ago and included more information, you could have said yes. But no, he has to leave it to the last minute and catch you in this meeting.

He’ll just have to take no for an answer.

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Business Communication Essentials

ISBN: 0133508703

5th Canadian Edition

Authors: Courtland Bovee

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