(a) What information should appear on any record of a telephone message? (b) How should you answer...
Question:
(a) What information should appear on any record of a telephone message?
(b) How should you answer the telephone:
(i) when an external call is transmitted to you from the switchboard?
(ii) when an external call comes directly through to you?
(iii) when a call which your employer requested comes through from the switchboard, but he has meanwhile gone out of the room?
L.C.C. Private Secretary's Certificate
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Related Book For
Communication For Business And Secretarial Students
ISBN: 9780333261750
1st Edition
Authors: Lysbeth A Woolcott, Wendy R Unwin
Question Posted: