The Sales Manager of Smalltown Electricity Showrooms has received a letter of complaint from an irate customer
Question:
The Sales Manager of Smalltown Electricity Showrooms has received a letter of complaint from an irate customer who has received yet another account for an electric fire purchased for cash several months ago. As the Sales Manager, Write a reply which deals with this situation and renews a satisfactory relationship with the customer.
S.C.C.A.P.E. Advanced Secretarial Certificate
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Related Book For 
Communication For Business And Secretarial Students
ISBN: 9780333261750
1st Edition
Authors: Lysbeth A Woolcott, Wendy R Unwin
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