Why should a direct claim be made by letter rather than by e-mail or a telephone call?

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Business Communication Process and Product

ISBN: 978-1111951887

7th edition

Authors: Mary Ellen Guffey, Dana Loewy

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Question Posted: Jul 09, 2018 05:49 AM

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Why should a direct claim be made by letter rather than by e-mail or a telephone call?

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Business Communication Process and Product

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