Communication Etiquette: Communicating with Sensitivity and Tact [LO-2] Following a career development discussion that you have had with your manager, you have been set a task designed to help you develop your written communication skills. You wish to explore the functions of a more senior role in another department in your organization to assess whether it is a viable career step for your personal development. Your manager has tasked you with writing a half-page email asking the present incumbent of this position to allow you to shadow her for two days but also acknowledging the extra pressure this might cause for her.