1. Solicited Recommendation for Carla Smith. You are the purchasing manager for Auto-Tech, Mexico, a subsidiary of Auto-Tech International.

You have just received a request from the personnel manager of a large manufacturing company located in Mexico City for a recommendation for Carla Rios, who worked in your department for 1 year until leaving because her husband was transferred to Mexico City. Although Carla had many strengths, you were relieved when she left. Carla was sent to work for you by the Mexican president of the company, who was her uncle. She was intelligent and hard-working, and although she did not do a superior job in her responsibilities, she was fairly competent. The problem was that she was overly assertive and caused dissension in the department by her arrogant and domineering manner. She was not a team player, and even though she did not have the authority to do so, she tried to direct the department according to her own agenda. As purchasing manager, you had many problems trying to deal with her tactfully, and the two of you had many conflicts during the year she was with you. Write a letter of recommendation for Carla, choosing the facts you consider to be important. Because your company is a U.S. company, be sure to consider the legal implications involved.