3. Use neutral, unbiased language: Is your language nonjudgmental, or does it betray a firm point of

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3. Use neutral, unbiased language: Is your language nonjudgmental, or does it betray a firm point of view?

a. You are neutral in word choice.

b. You choose persuasive words, sentences.

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Effective Business Communications

ISBN: 9780070443983

7th Edition

Authors: Herta A Murphy, Herbert W Hildebrandt, Jane P. Thomas

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