4. a. If the reasons are so clear that your reader will conclude you must refuse the...

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4.

a. If the reasons are so clear that your reader will conclude you must refuse the request, you can omit negatives entirely and make the badnews decision clear by implication. For example, if you are already scheduled as a luncheon speaker in Sydney on May 6, you do not need to say “Thus, I can’t attend your luncheon in Brussels that day.”

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Effective Business Communications

ISBN: 9780070443983

7th Edition

Authors: Herta A Murphy, Herbert W Hildebrandt, Jane P. Thomas

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