Nonverbal signals can be more infl uential than spoken language because a. Body language is diffi cult

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Nonverbal signals can be more infl uential than spoken language because

a. Body language is diffi cult to control and therefore diffi cult to fake, so listeners oft en put more trust in nonverbal cues than in the words a speaker uses

b. Nonverbal signals communicate faster than spoken language, and most people are impatient

c. Body language saves listeners from the trouble of paying attention to what a speaker is saying

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Excellence In Business Communication

ISBN: 9780132719049

10th Edition

Authors: John V. Thill, Courtland L. Bovee, Courtland V. Bovee

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