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essentials of technical communication

Questions and Answers of Essentials Of Technical Communication

5. Do the persons who use the gesture usually take responsibility for sending the message?
4. Do persons who see the gesture believe it was performed deliberately to send a message?
3. Do individuals use the gesture deliberately and with the conscious intent to send a particular message?
2. Is the meaning of the gesture known by most or all members of a group, class, subculture, or culture?
1. Is it an act that has a direct verbal translation, usually consisting of a word or two or a phrase?
3. Did the speaker use various gestures or did he or she stick to a certain type?
2. Were you able to classify each of the gestures easily?
1. Did the speaker's gestures help his or her presentation in any tangible way?
5. Explain the role of voice and gesture in establishing and building interpersonal relationships.?
4. Consider how voice and gesture are capable of expressing emotions and emotional messages.
3. Identify key differences in the use and interpretation of voice and gesture according to individuality, age, personality, gender, race, culture, and so-cial class.
2. Examine the way that voice and gesture replace speech and operate in tandem to facilitate speech.
1. Understand how voice and gesture operate as intrinsic, iconic, and arbitrary communication codes.
5. What were the main limitations of this study?
4. What type of research is this? (See Appendix.)
3. What was the main difference between U.S., Korean, and Japanese participants?
2. In their study, how were vignettes and facial expressions used to test their hypotheses?
1. What do the authors mean by the term context differentiation?
2. In his concluding remarks, the author poses a number of questions that arise from his model, which suggest future directions in research relevant to sports, parenting, and politics. What are these
1. Identify any one of the basic processes involved in the Emotions as Social Information (EASI) model and explain how it works.
2. Can you think of a personal experience that illustrates each of the four display rules?
1. Should each of the above persons have been honest in showing their feelings instead? Why?
3. What are the implications of the authors' position for lab studies of facial expressions?
2. What do the language acquisition studies of children tell us about the importance of words in recognizing facial expressions?
1. What do the authors mean by the "common sense" view of facial expressions?
3. Were some emotions easier to convey than others were?
2. How did your expressions compare to those presented in Figure 5.1 and in Table 5.1?
1. Did you experience any difficulty making these faces? Why?
5. Consider the role of facial expressions in building interpersonal relationships.
4. Discuss how facial expressions can function as a delivery system for the communication of verbal messages.
3. Consider important differences in the use and interpretation of facial expressions based on one's culture, gender, personality, and behavior.
2. Discuss the primary function of facial expressions, which involves the encoding and decoding of basic emotions such as anger, fear, happiness, surprise, disgust, and contempt.
1. Understand how facial expressions operate as intrinsic, iconic, and arbitrary communication codes.
3. Are women more attentive than men are? Observe male pairs, female pairs, and opposite-sex pairs and note their typical body orientations and how often they look at their partner.
2. Who initiates more touch, men or women? Observe several opposite-sex couples as they are conversing. Try to record who touches first and who touches most often.
1. Do men use more space than women do? Observe men and women sitting in chairs and note whether the men are more sprawled out than the women. Or observe men and women in opposite-sex interactions
4. What are the limitations of this study?
3. What type of study is this? (See Appendix.)
2. What is their reasoning as to why eye contact sometimes backfires on a speaker?
1. According to the authors of this study, what is the most important difference between the way they studied eye contact and the way previous researchers studied eye contact?
4. What were some of the main limitations of the study?
3. How did the researchers measure interpersonal distance?
2. Where was this study conducted and who were the participants in the study?
1. What kind of study is this? (See Appendix.)
4. What are the strengths and limitations of this study?
3. What kind of research is this study? (See Appendix.)
2. What theory or theories do the authors discuss to justify doing this study in the first place?
1. Do the authors address the ethical implications of what they did in their study?
5. Consider how the use of personal space, eye contact, and touch are capable of expressing emotions.
4. Understand how the use of personal space, eye contact, and touch can function as part of a delivery system that communicates verbal messages.
3. Recognize an important secondary function of personal space, eye contact, and touch as a form of communication that signals one's identity such as culture, gender, and personality.
2. Consider the primary function of personal space, eye contact, and touch as an approach-avoidance signaling system that establishes intimacy and control in relationships with others.
1. Understand how personal space, eye contact, and touch operate as intrinsic, iconic, and arbitrary communication codes.
4. What method of nonverbal communication research is this study?
3. What are the limitations of the study?
2. How diverse is their sample of participants in terms of race, ethnicity, and so forth?
1. What three theories are briefly cited to explain their predictions and results?
4. What kind of research study is this?
3. How did their hypotheses differ from their findings?
2. How did they get a sample of employees for their study?
1. What research or theory supported their hypothesis?
5. Consider how the human body, to a limited degree, can express some emotions through clothing and physiological changes, such as blushing?
4. Understand how the human body contributes to the delivery function of nonverbal communication, sending a variety of verbal or symbolic messages.
3. Recognize a secondary function of the human body as a signaling system, contributing to the two basic dimensions of all relationships: intimacy and control.
2. Discuss the primary function of the human body as a signaling system;for example, how it signals multiple identities related to physical beauty, age and fitness, individuality, race, ethnicity,
1. Understand how the human body represents intrinsic, iconic, and arbitrary communication codes.
8. Evaluate the impact that training and education programs have on the potential to enhance a person's nonverbal communication skills.
7. Consider whether one's early family environment has an impact on nonverbal communication skills later in life.
6. Review the research on whether interpersonal success and failure depends on nonverbal communication skills.
5. Review the research on the effects of age and personality on nonverbal communication skills.
4. Critically examine the notion that women possess greater abilities in nonverbal communication than men do.
3. Consider how the general competence in one nonverbal communication skill relates to general competence in other nonverbal skills.
2. Trace the major milestones in the development of both simple and complex nonverbal communication skills from infancy to adolescence.
1. Differentiate simple encoding and decoding nonverbal communication skills from complex encoding and decoding nonverbal communication skills.
4. What type of nonverbal communication research is this? (See Ai;mendix.)
3. What were the main limitations of the study?
2. What do you think was the most important finding in this study?
1. How did the researchers find the women to participate in the study?
3. Others misread you because of something about your appearance or demeanor.
2. You decide someone doesn't like you because of the way they behave in your presence. It turns out that you were mistaken.
1. You form an impression of someone's personality based on the way they look or dress, but your impression turns out to be wrong.
7. Indicate how humans use nonverbal signals for each of the functions.
6. Identify and discuss the four functions of nonverbal communicationsignaling identity, building relationships, expressing emotion, and delivering symbolic information-and how each contributes to
5. Explain the four basic properties of nonverbal communication-communicating without words.
4. Explain the four basic properties of verbal communication-communicating with words.
3. Compare and contrast the intrinsic, iconic, and arbitrary codes of nonverbal communication.
2. Identify and define the basic elements of a communication code.
1. Understand the role and importance of intentionality in attempting to define communication.

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