Questions and Answers of Essentials Of Technical Communication

Discuss Ways to Control/Lessen extbook Costs Do aculty consider costs when they select books?
Review o Status o Preparation or Reaccreditation What do aculty need to know about the coming reaccreditation visit?What is the status o recommendations rom the Stephens report?What
Adapt the inormation in Figure 7–6 as a series o 10 one-a-day text messagesrom the National Park Service to individuals who have made appointments to visit this important site. In addition
You are special assistant to Jordan Williams, president o Phoenix Engineering Services. He asks you to “check this e-mail message or errors and revise as necessary beore distributing,” a
Examine Figure 7–4. Afer Clarion News Service issued this memo to the employees at its Portland location, the hostile reaction was swif. Te company was widely criticized in local newspapers or
You are the manager o Activ8 Sports in Cleveland, Ohio. Activ8 Sports, a regional chain o 19 athletic equipment stores, has headquarters in Detroit. Tis morning you received a call rom a
Civil Engineering Associates (CEA) o Lubbock, exas, was established in 2009 by Robert Davidson and Walter F. Posey, both graduates o the University oAmarillo. Business or the company
Can the hotel provide rereshments during the morning break and afernoon break? Can these rereshments be made available at a location that is convenient to the meeting rooms?
Can the seating arrangements be altered in each room between sessions?
Can your hotel provide the ollowing multimedia equipment or each room?• screen• projector that can be attached to a variety o mobile devices• microphones• lectern• high-speed
Since the conerence will eature 3 days o concurrent sessions, do you have available conerence rooms in the ollowing con????gurations?• three rooms located in the same general area
Can your hotel accommodate 500–600 people, April 22–26, 2016?
What strategies can I use to make this message easy to read and understand?
How technical can I be in presenting my message?
How much and what kind of information should I include, based on their profile?
What previous business dealings have I/we had with them?
What is their attitude toward me and my organization?
What is their level of knowledge about the subjects discussed?
What exactly am I trying to accomplish with this message?
How will they respond to what I will need to say? In what ways can I use this communication to build rapport for my organization?
How much do they know about the topic discussed in the message?
How well do I know the readers?
Examine Figure 6–22. I you were a collaborator on this document and were given 15 minutes to design more effective illustrations, what changes would you make? You likely won’t have time to
In designing your recruiting materials or Zeitgeist, you are surprised by a dilemma. Miyuki Sasaki is willing to hire people with disabilities and would like you to include that inormation. At
Zeitgeist Corporation designs games or mobile devices and is looking or individuals with the experience and training to conceive and design state-o-theart products. It has been a small
Examine the illustrations used in ????ve journals and magazines in your major????eld o study. Which types o illustration do you ordinarily ????nd? Which types don’t you ????nd? Which occur
Examine Figure 5–16. How would you revise the design o this document to make it more effective? Which changes will have the greatest impact on the user’s ability to read and remember the
Figure 5–15 is a draf o the instructions or the GrillWizard.You are a riend and neighbor o the owner and ounder o Fierce Products, a new company in Lubbock that manuactures the
Revise the headings used in Figure 5–3, substituting questions or the original phrases. Revise again, using short sentences or the headings. Which revision do you consider more appropriate
Visit the websites o two government agencies in your city or state that might employ majors in your field (e.g., the Department o Commerce and the Department o ransportation). What kinds
Examine Figure 4–8. Note the number o stylistic weaknesses highlighted. Re-vise the report to remove these weaknesses and others you might ????nd.
Examine Figure 4–7. I you were the author o this document and were given a little extra time to make it more readable, what changes would you make?
Figure 4–6 is a memo composed by the manager o Te Plaza, a relatively new apartment building in Lubbock, exas. Te manager would like to distribute the memo to all residents as soon as
Revise the ollowing:i. Tere are several national and global organizations dedicated to promoting environmental sustainability or healthcare acilities.ii. Tough there have been numerous
Which recommendations in this chapter operate in the revisions o the ollowing sentences? Why do these principles result in clearer, more concise revisions?i. A stroke is an increasingly common
You have been assigned as the project manager or a new bridge that your company hopes to build in a oreign city. You visit that city with your company’s vice president o international
Te Ethisphere Institute (ethisphere.com) every year publishes a list o the world’s most ethical companies. Check this year’s list, and choose one o the companies to investigate. What makes
Visit the website o two major employers in your ????eld. Locate the code o conduct or each. What are the similarities and differences in the two codes oconduct? What are the values that
Since Figure 2–2 addresses employers, how would you adapt this inormationor a message addressed to employees?
Examine Figure 2–1 (addressed to parents) and Figure 2–2 (addressed to employers). What similarities and differences do you notice in the verbal and visual inormation included? How do the
Find a blog posting aimed at specialists in your ????eld. Revise the posting or a speci????c group o readers outside your ????eld who might need to know this inormation (e.g., business
Phoenix Publishers has always provided ree child care to all employees with children ages 3 months to 5 years. For its 50 years o operation, the company has taken great pride in being a
I you are willing to participate in this study, please click on the link http://www.surveymonkey.com/PineAvenueBooks and complete the survey. Iyou wish to participate in a ollow-up
Completion o the survey and ollow-up interviews is voluntary; you may skip questions and can quit any portion o the study at any time.
All data or surveys and ollow-up interviews will be strictly con????dential.Your identity will never be revealed in any results, discussions, or presentation o the research. In addition, all
I you agree to do so, you will also participate in a 15- to 20-minuteollow-up session (this meeting will occur by telephone or e-mail as you choose).
I you complete a survey, your responses will be returned to me anonymously. (I will not be able to identiy your e-mail address, your IP address, or any other inormation that would inorm
You will complete a short, anonymous survey via the Internet that will require approximately 5 minutes o your time and will be returned to me via Survey Monkey, an online data collection service.
Based on the description and qualities o good technical writing discussed in this chapter, write a memo to your instructor listing the problems you see in Figure 1–1.you participate, your
Visit the website o one o the employers listed below. What kinds o writing do employees o these ????rms have to do?Virginia Department o ransportation
5. What were some of the limitations of these experiments?
4. What did the researchers do in the second experiment to find out whether the music would affect empathy and help for a woman in need?
3. Why did the researchers decide to do a second experiment, following up on the first?
2. Who were the participants in these experiments? Do you think the results might have been different with a different group of participants?
1. How was this research described as different than the research that had already been done?
6. The trendy image wears current and faddish clothes, strikes challenging poses, and is often ethnic looking.
5. The sex kitten image wears skin-revealing attire, seems cool and detached, and strikes uncomfortable-looking poses.
4. The girl-next-door image is outdoorsy, casual, active, and athletic.
3. The cute image is youthful and shorter, wears casual attire, and looks awkward but natural.
2. The sensual/exotic image is sexual in a classy, understated way and is ethnic looking (deviating from white European norms).
1. The feminine/classic image typically has light hair, Nordic features, and a soft image; is not heavily accessorized; and is usually slightly older.
5. Is there any reason to think that future studies might not replicate the result of these studies?
4. How was relationship satisfaction measured in these studies?
3. How did the researchers recruit persons to participate in these studies?
2. Was one study enough? Why did they decide to do three studies? In what ways did the research methods of these three studies differ?
1. Why did the researchers decide to study Facebook profiles in particular?
4. What kind of study is this? (See Appendix.)
3. What were the main limitations of this study?
2. Who were the participants in this study and what did they do?
1. What is EVT and how was it used in this study?
6. Discuss how media images of physical appearance and nonverbal behavior become part of the popular culture.
5. Review and explain the impact of physical appearance and nonverbal behavior on the persuasiveness of political speakers and the success of commercial advertisers.
4. Analyze how reduced social presence affects the success of distance education programs.
3. Discuss how the relative absence of nonverbal cues affects new media efforts to build and manage social relationships.
2. Compare and contrast the differences between face-to-face and online forms of communication in the context of everyday interactions.
1. Describe the role of nonverbal communication in media coverage of the news.
5. What kind of research is this? (See Appendix.)
4. Specifically, what are the nonverbal behaviors that sales interviewers should use during the first two phases of the sales interview?
3. Why didn't nonverbal communication improve the performance of sales interviewers during the overcoming objections phase of the interviews?
2. How realistic do you think the sales interviews and the evaluation of the sales interviews were?
1. How were the students motivated to participate in the sales interviews?
5. What kind of study is this? (See Appendix.)
4. What were the main methods of accommodation used by the interviewees?
3. How did the authors find persons to interview for this study?
2. What do the authors mean by appearance labor?
1. What is the punk subculture and how does it influence one's appearances?
4. How do the results of these studies compare with any work-related experiences you've had?
3. Is there anything other than self-esteem that you think might have a similar effect on the results?
2. What did the researchers do in these studies to obtain evaluations of applicants? How realistic were the studies?
1. Who were the participants in these studies? Do you think a different sample would produce different results?
4. What are the main limitations of this research?
3. How did the researchers measure the women's nonverbal behavior?
2. What is gender salience and how did the researchers include this in their experiments? Why did they include it in their experiments?
1. Who were the participants in these experiments? What did the researchers ask them to do?
5. What kind of study is this? (See Appendix.)
4. What are the practical implications of this study?
3. Did the researchers find what they expected to find? What explanations were given for their results?
2. How did the researchers recruit and gain the cooperation of their participants?
1. According to the authors, why is it important to study the negative expressions of leaders?
5. Indicate how nonverbal communication improves the performance of individuals in customer service transactions, professional interviews, and oral presentations.

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