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human resources management

Questions and Answers of Human Resources Management

Consider the four generations of workers now in the workplace. Identify a worker you know from each generation. How do they fi t into their generational stereotype? How do they differ? Are there
Visit the US Department of Labor, Bureau of Labor Statistics web page and review “Occupation Outlooks and Demographics Data.” What additional workforce changes do you believe might take place in
Visit the Monthly Labor Review Online . Review the two most recent editions, and select two articles from each edition. What topics are discussed, and why do the authors think they are important?
A survey by the Center for State and Local Government Excellence conducted among members of the International Public Management Association for Human Resources and the National Association of State
Nonprofit HR Solutions released a survey of nonprofit organizations, in 2012 Nonprofit t Employment Trends Survey (www.nonprofi t.hrcom/index.php), found the following:1. Forty-three of its
Assume the role of HRM director for a public or nonprofit agency you are familiar with. Prepare a written outline about why HRM planning must be a process flowing from the organization’s strategic
In small groups, discuss how technology has transformed your job. Share with your group members initiatives that your organization has established to meet the technology challenges.
In small groups, describe web-based human resources information systems (HRIS) you are familiar with. Based on your own experiences and internet research, evaluate the advantages and disadvantages of
In 2003, Kimberlie Webb, a practicing Muslim and police officer since 1995, requested permission from her employer, the Philadelphia Police Department, to wear a khimar, a head scarf extending to the
Alaska, Connecticut, and New Jersey, as well as the District of Columbia, have passed anti-family responsibilities discrimination (FRD) legislation. This legislation is to protect workers from being
Visit the Equal Employment Opportunity Commission website, and look under Enforcement Statistics. Compare and contrast the number of allegations received for the previous fi scal year by age, race,
Does the EEOC website provide comprehensive information on the types of discrimination that fall under its jurisdiction? If so, is the information written in a way that would be clear to individuals
Locate your state ’s fair employment law website. Are other kinds of employment discrimination unlawful in your state that are not covered under the federal laws?
www.fairemployment.sg/assets/Files/documents/Resources%20- 20 Tripartite%20Guidelines%20on%20FEP%20Booklet%20%28English%29.pdf Pledge Document. The pledge document can be found at http://www.sgem
A Harris poll released on February 23, 2012, found that one in five adults (21 percent) has at least one tattoo. It also found that those with tattoos and those without tattoos have different
In small groups, identify and discuss the signifi cant trends related to diversity that have affected your agencies. What SHRM initiatives have been established in your agencies to meet these
Can you think of an example when you might have had negative assumptions, attitudes, or stereotypes of coworkers or fellow students because they appeared to be different from you? Do you still feel
Visit the US Census Bureau website. Select a state and identify the demographic trends there. What do the trends indicate? How should employers prepare for the future?
In small groups, have each individual take on the role as spokesperson for a specifi c interest group, such as senior citizens, working women, or gays and lesbians, and present the concerns of that
More and more public sector agencies are focusing on how governments and nonprofits can best use social media strategies and efforts to interact with the public. Social media or new media directors
In Washington, DC, which has the highest child poverty rate in the country, it is not uncommon for caseworkers working with children to face armed drug dealers and stoned parents, homes crawling with
In small groups, discuss the methods by which a job analysis can be completed. Compare and contrast these methods, noting the pros and cons of each. Which method of job analysis would be most
Discuss why the American with Disabilities Act has heightened the importance of job analysis activities.
Discuss why strategic job analysis is important for organizations to remain competitive. How important are strategic job analyses for SHRM activities? Explain your answer.
Visit the O*Net website (http://online.onetcenter.org/) and conduct a skills search for your position. Are the skills it identifies similar to the skills you possess?
Identify five job titles and their job descriptions that are used for classifying positions in your agency or an agency you are familiar with. Visit the Dictionary of Occupational Titles website. Are
Using arrest and conviction records as a basis for employment decision may violate Title VII if employers fail to take certain precautionary measures. According to enforcement guidance released by
Oregon enacted a law on March 27, 2012, that prohibits overt unemployment discrimination against unemployed applicants. The law prohibits employers from using language indicating that unemployed
Discuss the strategic recruiting considerations your organization or an organization you may have worked for in the past should address, and why.
Does your organization use internet recruiting? If so, what are the advantages and disadvantages? If your organization does not use internet recruiting, go online and fi nd an organization that uses
Devise a recruitment and selection system for the following positions, and identify the considerations that need to be taken into account:• Director of digital management• Executive director of a
Visit the websites of the Chronicle of Philanthropy , idealist.org, and NonProfi tJobs.org, and the Nonprofi t Jobs Cooperative. Are there any patterns in regard to the types of positions that are
To lower health insurance costs and encourage employee wellness, many employers are refusing to hire smokers. Baylor Health Care Systems in Texas no longer hires smokers, made its facilities smoke
States and local governments across the country are attempting to make changes to their retirement systems. In some states where only employers were required to contribute to retirement systems, now
The HRM director has asked you to review benefit programs and make recommendations for improvements to the program for the employees in your agency. What factors should you consider, and why?
In a small group, each member selects a state and researches its workers’ compensation policy. Then the group discusses the similarities and differences across the states and compares and contrasts
Go to the Employee Benefit Research Institute ’s website. As an employee, what topics discussed concern you the most, and why? From an employer ’s perspective, what topics concern you the most,
Given the economy, many private sector employees are fi nding their pensions at risk, and many public sector pension funds hit by declines in the stock market are underfunded. Visit the Pension
Governor Andrew Cuomo of New York State issued regulations that would require the top wage earners of human service and health care agencies to apply for a waiver to justify their compensation if
The Institute for Women ’s Policy Research (2012) found that the ratio of women ’s to men’s median weekly full-time earnings rose by 1 percentage point since 2010 and reached a high of 82.2
What type of equity (external, internal, or employee) is important to you? Explain the reasons.
Review current issues of the ICMA News , IPMA-HOUR News , Chronicle of Philanthropy , or Nonprofi t Times . What positions receive the highest salaries? What factors do you think are most important
In small groups, discuss the compensation policy in the organizations where you work. What is the basis for the policies? Does one organization have a more progressive policy than the others?
Visit the US Office of Personnel Management website. How many salary schedules exist? Why are there different salary schedules? Does your agency have different salary schedules?
Using the internet, find salary schedules for two local governments, two state governments, and two nonprofit organizations. What are the similarities and differences in salary schedules and
United Parcel Service (UPS), dismayed over the percentage of driver candidates who failed its traditional training, developed a video game that simulates walking on ice and making five deliveries.
A 2011 survey by the Society for Human Resource Management found that 43 percent of employers offer cross-training of some kind to help workers become more proficient in tasks not related to their
Discuss why training must be a strategic imperative in public and nonprofit organizations.
In small groups, share your experiences with training. What are some of the advantages and disadvantages of the different training methods discussed in the chapter? Do you think employees of
Visit the American Society for Training and Development, the Society for Human Resource Management, and the International Personnel Management Association-HR websites. What training topics are being
Visit the International City/County Management Association and the CompassPoint Nonprofi t websites. What kinds of professional development programs are available through those organizations? Which
OPM director John Berry said employees should receive frequent recognition and praise for good performance from their bosses to keep them motivated and ensure that lines of communication remain open.
The Stanislaus Community Assistance Project has been renamed, has new leaders, and has moved to a new location. The agency was managed for eight years by an executive director and his wife, a grant
Identify the major SHRM issues an agency, department, or supervisor faces in designing a performance management system. What recommendation would you make for addressing them?
In small groups, each member should select an occupation and design a performance management system for the position. Identify what sources would be appropriate for performance feedback and the best
Visit the US Department of Personnel (OPM) website. What performance management strategies are recommended that would be useful for you to develop for your agency or department? How would you adapt
Search through the internet and identify three companies that have developed computerized employee performance evaluation systems. Compare and contrast their products. What are the strengths and
Protesting labor reforms seen as pro-business, Spanish workers in Madrid went on strike and blocked traffic, closed factories, and clashed with police. The protest was a national strike across its
Labor negotiations used to be discussed behind closed doors. Now union members learn about contract proposals through websites and social media. When the United Auto Workers (UAW) negotiated
In a small group, have each individual take on the role as spokesperson for the American Federation of State County and Municipal Employees, the Service Employees International Union, and the America
Visit the National Public Employers Labor Association website. What are three issues of concern to public employers? Do you think nonprofit employers should be concerned about those issues as well?
Earth Watch Institute (www.earthwatch.org) is a nonprofit that sends volunteers to science-based conservation and cultural projects in fi fly-five countries to protect threatened habits, species, and
The 2011 Deloitte Volunteers Impact Survey found that 56 percent of millennials (ages twenty-one to thirty-five) who participate in a company’s sponsored volunteer activities are more likely to
Based on your reading, what are some of the organizational benefits associated with having volunteer programs? What are some of the organizational disadvantages? Do you believe the benefits outweigh
In small groups, choose three volunteer programs that you are familiar with based on your own experience or internet research, and evaluate their strengths and weaknesses. What challenges do the
In addition to virtual volunteering, there is a new trend of micro-volunteering.Virtual volunteering is an established relationship between a person and an organization just like face-to-face
If you were a volunteer coordinator, consider some of the advantages and disadvantages of micro volunteering to individuals and organizations. Please explain your response.
Look at the website VolunteerMatch.org and You'd Be Perfect for This org to see examples of virtual volunteer opportunities that are posted.
Did you prefer one site over the other? Please explain why.
Give some examples of volunteer work that can be completed from home or during off hours.
Define strategic compensation.
Are the three main elements of compensation systems—internal consistency, market competitiveness, and recognizing employee contributions—equally important, or do you believe that they differ in
Sportsman Shoes has been a leader in the shoe industry for more than 30 years. Sportsman manufactures and sells athletic shoes for all types of sports. The company has pursued a low-cost strategy in
Butcher Enterprises has experienced substantial employee turnover among its office workers. During exit interviews, more than 80 percent stated that low pay was the top reason for resigning. The
Go to mymanagementlab.com for Auto-graded writing questions as well as the following Assisted-graded writing questions:1. Explain the similarities and differences between merit pay, incentive pay,
Identify the contextual influence that you believe will pose the greatest challenge to companies’ competitiveness, and identify the contextual influence that will pose the least challenge to
Jane Swift is becoming frustrated with her job as a shift leader at Jones Department Store. She’s worked there for 6 months, and the full-time job has turned into more than full time. Several
The Fair Labor Standards Act requires employers to pay nonexempt status employees an overtime rate at least equal to 1.5 times the normal hourly wage for each hour worked beyond the 40-hour workweek
Go to mymanagementlab.com for Auto-graded writing questions as well as the following Assisted-graded writing questions:1. How would the compensation system change if the minimum wage provision of the
Select three distinct jobs of your choice. Go to the Occupational Information Network (O*NET), http://onetonline.org. Review the major tasks for each job. Then, for each job, identify what you
Precision Manufacturing produces machine parts and has nearly 200 production employees and 50 employees in its front office with responsibilities ranging from data entry to marketing. Jackson Smith
We learned that merit pay increases may create a cost burden to employers because these increases carry over in base pay. Refer to Table 3-9, in which Anne Brown’s annual salary is listed at the
1. A company of 15 employees has recently decided to overhaul its performance appraisal system. Which plan would be most appropriate for the company to adopt? Why?2. Using the principles of seniority
Table 4-3 illustrates the calculation of a piecework award for a garment worker who has completed two hours of service. Over the course of a six-hour shift, his productivity varies:First hour: 10
Go to mymanagementlab.com for Auto-graded writing questions as well as the following Assisted-graded writing questions:1. How can incentive pay systems, when properly applied, contribute to companies
The use of drones has been proposed by retailers like Amazon.com as a method for package delivery.If drones eventually become a widely adopted technology for this purpose, some workers who are
As person-focused pay programs are not suitable for all kinds of jobs.Based on your understanding of person-focused pay concepts, identify at least one job for which this basis for pay is
The technicians at Mitron Computers are integral to the company’s success. Mitron builds custom personal computers for several office supply chains. The company’s ability to build a quality
Training programs are at the heart of person-focused pay programs. The following is a sample training budget:A. Development costs (e.g., salaries and benefits of personnel, equipment): $30,000 B.
1. As manufacturing companies continue to use even more advanced robotics that have human-like traits, what are some of the skills that employees will have to learn?2. Compare and contrast
Write a draft job description (no longer than one page) for a job that you have had according to the principles.
Why must a job analysis be reliable and valid? What can a compensation professional do to ensure that a job analysis is reliable and valid?
After completing the job analysis, your boss has asked you to conduct a job evaluation of the various positions in the company. Detail the steps you would take in accomplishing this task.
Which do you believe is most important for a company’s competitive advantage: internal consistency or market competitiveness? Explain your answer.
Refer to Table 7-3. Cross out salaries for Company F and Company G. Calculate the mean and median for the set of Companies A through E.Table 7-3. TABLE 7-3 Raw Compensation Survey Data for
What are some strategic considerations in establishing a pay structure at Nutriment?
Should Jack suggest a pay policy to lead, lag, or match the market? Explain your recommendation.
By what percent did the cost of goods and services change between December 2013 and June 2014?
(A) By what percent might you expect the average cost of goods and services to change over the second 6-month period of 2014? First, calculate the percentage cost change for the period July through
(A) By what percent might you expect the average cost of goods and services to change between January 1, 2015 and December 31, 2015? First, calculate the percent cost change for the period January

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