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intercultural communication

Questions and Answers of Intercultural Communication

5. Identify the logical fallacies, deceptive forms of reasoning
4. Explain three forms of rhetorical proof: ethos, logos, and pathos
3. Evaluate your listeners and tailor your speech to them
2. Develop a persuasive topic and thesis
1. Define the goals of persuasive speaking
6. Imagine a process you do every day, such as driving a car. Think about how you would explain the process to someone who’s never done it or even seen it done before. Consider different ways you
5. Think of a topic that you find excruciatingly dull (for example, balancing your checkbook, studying for a required course you don’t like, or taking a summer or part-time job doing something
4. Locate a persuasive speech that you found particularly compelling. Print it out and edit it, removing any and all of the material that you feel is persuasive in nature (for example, the
3. Informative speeches are everywhere—in your classroom, on the news, and in your community. Watch an informative speech (or read a transcript, available at the Web sites of many government
2. Review Anna’s speech on social media movements in this chapter. Into what category does the topic of this speech fall? Which approach or approaches (description, demonstration, definition, or
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
5. Structure your speech to make it easy to listen to
4. Employ strategies to make your audience hungry for information
3. Outline the four major approaches to informative speeches
2. List and describe each of the eight categories of informative speeches
1. Describe the goals of informative speaking
6. Search YouTube for a segment with a speaker giving a speech or visit TED talks(the topic does not matter). Turn off the volume so you can only see (not hear)the speech. Analyze the physical speech
5. When practicing a speech, pay attention to your gestures and body movements.Practice once using movements that you feel are appropriate and comfortable;then practice in front of a friend, and ask
4. Pay attention to how you meet people and the general first impression you receive from them. Ask yourself what makes you feel the way you do about the person. Does the person make you feel
3. While in class, select a partner and give a one- to two-minute impromptu speech on a topic of your choice. Your partner will write down both negative and positive feedback to share with you, and
2. The King’s Speech centers on Albert’s address to the British people on September 3, 1939, at the outbreak of World War II, audio recordings of which are available online. Listen to them, and
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
2. Choose a delivery style best suited to you and your speaking situation
1. Identify and control your anxieties
6. Pick a general topic and try to come up with several different attention getters for that topic. Here’s an example for the topic “dogs”:c Tell a funny story about your dog.c “Did you know
5. Establishing a relationship with the audience is important when giving a speech.Make a list of all of the possible members of your audience. How do you plan to connect with all members of the
4. When creating the outline for your speech, write each main point on a separate index card. Spread the cards out on a table and then pick them up in the most logical order. Does this order match
3. Read a famous or familiar speech (such as Martin Luther King’s “I Have a Dream” speech) or watch one online. (A great site to consider is TED, which offers inspirational speeches about
2. Take a look at the outline of this chapter in the Contents (p. xxix). Do you see a clear hierarchy of points and subpoints? Within the chapter, how are transitions used to move from point to
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
7. Prepare an effective outline
6. Conclude with the same strength as in the introduction
5. Develop a strong introduction, a crucial part of all speeches
4. Choose appropriate and powerful language
3. Move smoothly from point to point
2. Choose an appropriate organizational pattern for your speech
1. Organize and support your main points
5. The next time you read something—a magazine article, a political blog, a work of nonfiction, a chapter in a textbook—take time to think about the research presented in it. What kinds of
4. Take a look at your school’s policy on plagiarism. Does your school clearly define what acts constitute plagiarism? How harsh are the punishments? Who is responsible for reporting plagiarism?
3. Tune in to a few news pundits—for example, Bill O’Reilly, Rachel Maddow, Randi Rhodes, or Rush Limbaugh—on the radio, on television, or online. Listen carefully to what they say, and
2. Think back to a memorable speech you’ve witnessed, either in person or through the media. What kind of speech was it? Was the speaker trying to inform, persuade, or celebrate? Was he or she
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
6. Give proper credit to sources and take responsibility for your speech
5. Cull from among your sources the material that will be most convincing
4. Support and enliven your speech with effective research
3. Choose an appropriate topic and develop it
2. Identify the purpose of your speech
1. Describe the power of public speaking and how preparation eases natural nervousness
4. In this chapter, we talked about some of the challenges that today’s organizations face, including work–life balance, sexual harassment, and communication technology. Does your
3. Workplace comedies and dramas typically play off situations that really arise in organizational settings. Watch a few episodes of such workplace sitcoms as Parks and Recreation and Workaholics or
2. Compare two organizations that you belong to or have regular contact with(such as a social organization, a volunteer organization, or a company). Describe the type of management approach at these
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
4. Identify the challenges facing today’s organizations
3. Contrast relational contexts in organizations
2. Describe ways in which organizational culture is communicated
1. Describe and compare approaches to managing an organization
4. Select a city, state, or campus problem that is relevant to the members of your class. Form a group to solve the problem using the six-step decision-making process described in this chapter.
3. Create a chart that lists the four leadership styles described in this chapter(directive, participative, supportive, and achievement oriented). Evaluate the leaders of each of the different groups
2. Arrange an interview with the chair, president, or director of an organization to determine how the various groups within the organization operate. How closely do these groups conform to the
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
8. Demonstrate aspects of assessing group performance
7. List behaviors to improve effective leadership in meetings
6. Explain the six-step group decision process
5. List the forces that shape a group’s decisions
4. Identify how culture affects appropriate leadership behavior
3. Identify the qualities that make leaders effective at enacting change
2. Describe how leadership styles should be adapted to the group situation
1. Describe the types of power that effective leaders employ
7. Next time you work in a group, pay attention to how the group works. Does the activity follow a linear model, or is the activity punctuated by periods of inertia and periods of intense activity?
6. Analyze the group dynamics from five of your favorite television shows. See if you can identify the various social and antigroup role types in each of the groups.
5. The telephone game, passing a message from person to person, is fun simply because of the inevitable message distortion that gets revealed at the end. Can you think of a time when a message was
4. Consider the adjourning phase of group development for a group you were part of that disbanded—Scouts, a sports team, the school newspaper staff—and think about what aspects of the group made
3. Read up on the history of some influential but now defunct music group (such as the Beatles, Public Enemy, or Nirvana). Did the group go through all the stages of group development outlined in
2. Consider a group to which you belong—your communication class, your family, your religious community, and so on. Draw a chart that depicts members of the group and the patterns of communication
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
4. Explain how a group’s cohesion, norms, and individual differences affect group processes and outcomes
3. Define the roles individuals play in a group
2. Describe ways in which group size, social relationships, and communication networks affect group communication
1. List the characteristics and types of groups and explain how groups develop
5. This week, if you have a disagreement with a friend, roommate, romantic partner, family member, or boss, identify one change you could make to manage and resolve the conflict more productively.
4. Read the advice column in your daily paper or an online magazine. Bearing in mind what you’ve read in this chapter, consider the nature of the interpersonal conflicts discussed. What are the
3. For an interesting look at conflict and debate, you need not search further than the U.S. Congress. Debates on the floor of the Senate and House of Representatives are broadcast on C-SPAN and
2. The engagement in and resolution of interpersonal conflict are often key factors in romantic comedies (like Life as We Know It and When Harry Met Sally), as well as in buddy-driven action films
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
5. Recognize your ability to repair and let go of painful conflict
4. Evaluate and employ strategies for managing conflict in different situations
3. Explain the forces that influence how people handle conflict
2. Identify conflict triggers in yourself and others
1. Describe the factors that lead to productive conflict
5. In small groups in your class, discuss how popular culture and films portray interpersonal relationships, considering specifically relationship stages. Discuss communication techniques that the
4. As a new romantic relationship begins, keep a journal of the communication events that occur. In this journal, indicate the stage you perceive the relationship to be in (based on the stages in
3. Consider a romantic relationship that has ended. Using the stages outlined in this chapter, create a time line of the relationship. Include significant turning points that encouraged the
2. List one family relationship, one friendship, and one romantic relationship in which you are or have been involved. For each of these relationships, list at least five self-disclosures you made to
1. LaunchPad for Real Communication offers key term videos and encourages selfassessment through adaptive quizzing. Go to bedfordstmartins.com/realcomm to get access to:LearningCurve Adaptive
5. Outline the predictable stages of most relationships
4. Describe the factors that influence self-disclosure
3. List ways to manage relationship dynamics
2. Describe why we form relationships
1. Explain key aspects of interpersonal relationships
6. Keep a log of how you “listen” with technology. Is it easier—or more difficult—for you to select, attend, remember, understand, and respond? Compare your experiences with friends. Do some

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