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leadership in healthcare essential

Questions and Answers of Leadership In Healthcare Essential

7. Critical chain scheduling considers limited resources when creating a project schedule and includes _________ to protect the project completion date.A. reserves B. multitasking C. buffers D.
6. ___________ is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.A. Crashing B. Fast tracking C. De-scoping
5. The ____________ method is a network diagramming technique used to predict total project duration.A. PERT B. Gantt chart C. critical path D. crashing
4. What is the most common type of dependency between activities?A. finish-to-start B. start-to-finish C. start-to-start D. finish-to-finish
3. A(n) ___________ normally does not have any cost or duration.A. activity B. milestone C. critical task D. baseline
2. The _________ rule is that all work required for a deliverable is included in its sub-deliverables when defining activities.A. golden B. hierarchy C. roll-up D. WBS 100%
1. What is the first step in planning a project schedule?A. creating a schedule management plan B. developing an activity list C. assigning resources to the project D. determining activity sequencing
6. Create a cost management plan, cost estimate, basis of estimates, cost baseline, and project funding requirements
5. Discuss the three project cost management planning processes
4. Explain the concept of critical chain scheduling and how it can be used in organizations
3. Understand how to find the critical path and its implications on timely project completion
2. Describe the project schedule management planning processes and understand contents of a schedule management plan, activity list, activity attributes, milestone list, project schedule network
1. List several planning processes and outputs for project schedule and cost management
5. As a team, find at least four examples of WBSs for various types of healthcare projects (different from the examples in this chapter).Discuss the similarities and differences between how the WBSs
4. Perform the planning tasks (only for the knowledge areas covered in this chapter) for one of the case studies provided in Appendix B.Remember to be thorough in your planning so that your execution
6. Find at least four samples of WBSs different from the ones in this chapter. Microsoft Project, MindView, and other project management software tools include templates that you can use as examples.
5. Create your own WBS for a project (preferably one related to healthcare) by using the mind-mapping approach. Break at least two Level 2 items down to Level 4. Try to use MindView software from
2. Review the sample scope statement for the VAPR project. Assume you are responsible for planning and then managing the deliverable called “data interfaces from source systems.” What additional
1. Find an example of a large healthcare project that took more than a year to complete. Describe some of the planning work completed for the project as part of project integration and scope
7. How can scope creep impact a project?
6. What is the value of having scope clearly defined for a project?
5. What do you think about the scope planning documents prepared by the VAPR project team? Do they seem too broad or too detailed in certain areas? Be specific in suggesting possible improvements.
2. What are the main planning processes performed as part of project integration management? What are the main documents created, and what are some of their main contents?
10. A WBS __________ is a document that describes the deliverables on the WBS in more detail.A. glossary B. statement C. dictionary D. appendix
9. According to PMI, which of the following would not be good wording for a WBS item?A. install software B. software C. software installation D. software training
8. A WBS is often depicted in a _______ format, similar to an organizational chart A. tabular B. mind-map C. block D. graphical
7. The entire project is considered to be level ___ in the WBS.A. 0 B. 1 C. 2 D. 3
6. A _________ is a deliverable at the lowest level of the WBS, where it can be appropriately assigned to and managed by a single accountable person.A. WBS dictionary B. budget item C. control
5. A _____________ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.A. contract B. Gantt chart C. WBS D. network diagram
4. A requirements ______ _______ is a table that lists requirements, various attributes of each requirement, and the status of the requirements to ensure that all of them are addressed.A.
3. Project teams develop a ___________ to coordinate all other project plans.A. strategic plan B. project management plan C. master plan D. project website
2. The main purpose of project planning is to:A. obtain funding for the project B. guide project execution C. clarify roles and responsibilities D. keep senior managers informed
1. Which of the following is not an output of planning for project integration and scope management?A. a project website B. a project management plan C. a scope management plan D. a WBS
8. Develop a work breakdown structure (WBS) and a WBS dictionary to clearly describe all of the work required for a project
7. Create a scope statement to define project scope
6. Discuss different ways to collect project requirements
5. Explain the purpose and contents of a scope management plan and requirements management plan
4. Describe the project scope management planning processes
3. Discuss the project integration management planning process and explain the purpose and contents of a project management plan
2. List several planning processes and outputs for project integration and scope management
1. Describe the importance of creating plans to guide project execution
5. As a team, research two different project management methodologies (other than using the PMBOK® Guide), such as PRINCE2, RUP, Six Sigma, etc. Summarize your findings, and include examples of
4. Perform the initiating tasks for one of the case studies provided in Appendix B. If you are working on a real team project, perform the applicable pre-initiating and initiating tasks for that
1. Your organization has decided to initiate a project to raise money for an important charity. Assume that there are 1,000 people in your organization. Use the pre-initiating tasks described in this
6. Find two additional videos related to any of the topics in this chapter, focusing on examples in the healthcare industry. Summarize your findings.
5. Watch the videos called “How to Kickoff a Project” and “Starting a New Project” from www.projectmanager.com. Summarize key points in these videos and your opinion of them.
4. Review the project charter for the VAPR project. How does this document help clarify what work will be done on the project? Is the success criteria clear for this project? What questions do you
3. Search the Internet for “project charter.” Find and critique at least three references that describe project charters and summarize your findings.
2. Review the business case for the VAPR program. Do you think there is solid business justification for doing this project? Why or why not? What parts of the business case do you think could be
1. Find an example of a large healthcare project that took more than a year to complete. Why was the project initiated? Describe some of the pre-initiating and initiating tasks completed for the
9. Give an example of when a project should be broken into phases or smaller projects.
8. What do we mean by the term, “investments,” and why do we use that term?
5. What is the main purpose of performing a stakeholder analysis?What information in it might be sensitive and kept confidential?
4. What is the primary difference between a program, a project, and a phase?
3. Describe the purpose of a business case and its main contents.
2. What pre-initiating tasks were performed for the VAPR project?Does it make sense to do these tasks? What are the main initiating tasks?
1. Briefly describe what happens in each of the five project management process groups (initiating, planning, executing, monitoring and controlling, and closing). On which process should team members
10. Which of the following is recommended in this text but is not an output of initiating in the PMBOK® Guide – Sixth Edition?A. project charter B. stakeholder register C. kick-off meeting D. none
9. Preparing a stakeholder register and performing a stakeholder analysis are part of which knowledge area?A. project integration management B. project resource management C. project stakeholder
8. All project meetings with major stakeholders should include.A. an agenda B. food C. name tags D. all of the above
7. Which project document is used to record and track assumptions and constraints throughout the project life cycle?A. project charter B. constraints log C. stakeholder analysis D. assumption log
6. What is a crucial part of the project charter—a section in which key project stakeholders acknowledge their agreement on the need for the project?A. project objectives B. approach C. roles and
5. What document formally recognizes the existence of a project and provides direction on the project’s objectives and management?A. project charter B. business case C. stakeholder register D.
4. What document provides justification for investing in a project?A. project charter B. business case C. net present value analysis D. benefits management plan
3. The best or “alpha” project managers spend more time on every process group than other project managers except for which one?A. initiating B. planning C. executing D. monitoring and controlling
2. In which of the five project management process groups are the most activities performed?A. initiating B. planning C. executing D. monitoring and controlling
1. In which of the five project management process groups is the most time and money usually spent?A. initiating B. planning C. executing D. monitoring and controlling
6. Describe the importance of holding a good project kick-off meeting
5. Create a project charter and assumption log
4. Identify project stakeholders and perform a stakeholder analysis
3. Prepare a business case to justify the need for a project
2. Discuss the initiating process, including pre-initiating activities
1. Describe the five project management process groups, define a project life cycle, map the process groups to knowledge areas, discuss other project management methodologies, explain the concept of
5. Using your college, university, or an organization your team is familiar with, create a mind map of a SWOT analysis, including at least three branches under each category. Also add sub-branches
4. As a team, discuss other methods you could use to select class projects. Be sure to review the other methods described in this chapter (besides a weighted scoring model). Document your analysis of
3. Develop criteria that your class could use to help select what projects to pursue for implementation by your class or another group. For example, criteria might include benefits to the
2. Search the Internet to find two good examples of how healthcare organizations group projects into programs and two examples of how they create project portfolios. Prepare a short paper or
1. Find someone who has been involved in the project selection process within a healthcare organization. Prepare several interview questions, and then ask him or her the questions in person, via the
6. Watch the video about the Brownsboro Hospital Project described in this chapter. You can find the link to it from www.healthcarepm.com. Find at least one article describing the project as well.
5. Watch two different videos about creating and using mind maps, as described in the Video Highlights feature in this chapter. You can find your own videos, or use the direct links available from
4. Search the Internet for software that helps organizations perform strategic planning, project selection, or project portfolio management. Summarize at least three different tools and discuss
3. Search the Internet to find a real example of how a healthcare organization uses a structured process to aid in project, program, and/or project portfolio selection. See the End Note by Nemours
2. Create a weighted scoring model to determine which project to select. Assume the criteria are quality, strategic value, risk, and financials, with weights of 15%, 40%, 20%, and 25%,
1. Perform a financial analysis for a project using the format provided in Figure 2-7. Assume the projected costs and benefits for this project are spread over four years as follows: Estimated costs
6. What are the five levels of project portfolio management?
5. What are three main benefits of grouping projects into programs?
4. How do you decide which projects to pursue using net present value analysis? Explain how healthcare organizations use a balanced scorecard approach for project selection.
3. What are the stages called in the four-stage planning process for project selection? How does following this process assist in selecting projects that will provide the most benefit to
2. Why is it important to align projects to an organization’s mission and business strategy? What is SWOT analysis? How can you use a mind map to create a SWOT analysis and generate project ideas?
1. What does it mean to take a systems view of a project? How can you use systems management to help understand how projects will affect a healthcare organization?
10. Many organizations find duplicate or unneeded projects after they perform which step in project portfolio management?A. prioritizing the projects in their list B. dividing the projects into
9. The goal of project portfolio management is to help maximize business value to ensure _______________.A. profit maximization B. enterprise success C. risk minimization D. competitive advantage
8. A college approved a project to provide discounts for faculty, students, and staff to use the city’s new light-rail system. Under what existing program might this project naturally fit?A.
7. Which of the following is not a major benefit of grouping projects into programs?A. increasing revenues B. increasing authority C. saving money D. saving time
6. A _______________ is a methodology that converts an organization’s value drivers—such as customer service, innovation, operational efficiency, and financial performance—into a series of
5. Which of the following statements is false concerning the financial analysis of projects?A. The higher the net present value the better.B. A shorter payback period is better than a longer one.C.
4. __________ is defined as being able to move quickly and easily.A. Flexible B. Speed C. Customer-centric D. Agile
3. The last step in the four-stage planning process for projects is _______________.A. resource allocation B. project planning C. business area analysis D. strategic planning
2. A large company continues to be successful by providing new products and services for its market niche of brides. What is its main competitive strategy?A. cost leadership B. quality C. focus D.
1. Which of the following is not part of a SWOT analysis?A. strengths B. weaknesses C. opportunities D. tactics

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