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leadership in healthcare essential

Questions and Answers of Leadership In Healthcare Essential

6. Describe the project portfolio selection process and the five levels of project portfolio management
5. Discuss the program selection process and distinguish the differences between programs and projects
4. Summarize the various methods for selecting projects and demonstrate how to calculate net present value, return on investment, payback, and the weighted score for a project
3. Explain two different approaches to the project planning process—a four-stage traditional approach and an agile approach
2. Describe the importance of aligning projects with business strategy, the strategic planning process, and using a SWOT analysis
1. Discuss the systems view of project management and how it applies to healthcare projects
4. Review information on project management certification. As a team, discuss your findings and opinions on earning PMP, CAPM, or other certification for someone intending to work in the healthcare
3. As a team, discuss projects that you are currently working on or would like to work on to benefit yourself, your employers, your family, or the broader community. Come up with at least ten
2. Go to www.monster.com or a similar site and search for jobs as a"project manager" or “program manager” in three geographic regions of your choice. If possible, focus on jobs in the healthcare
4. Watch the videos mentioned in the Video Highlights. The direct links are available on the companion Web site. Summarize key points from the videos. How does May Clinic use project management? What
3. Review information from.toptenreviews.com about online project management software. Read at least four reviews and visit the supplier Web sites for their products. Also investigate examples of how
2. Find an example of a real project with a real project manager in the healthcare industry. Describe the project in terms of its scope, time, and cost goals and each of the project’s attributes.
1. Find at least three Web sites that provide interesting information about project management in general and in the healthcare industry, including the Project Management Institute’s Web
10. What are some common criteria for measuring a project’s success?Give some examples of the types of “super tools” that can improve project performance.
9. What are some of the features of project and portfolio management(PPM) software? What are some of the popular and recommended tools on the market?
8. What role does the Project Management Institute (PMI) play in advancing the profession? What role can PMI’s Healthcare Community of Practice play in advancing project management in the
7. What are the roles of the project, program, and portfolio managers?What are suggested skills for project managers? What additional skills do program and portfolio managers need to be successful in
6. Discuss the relationship between project, program, and portfolio management and their contribution to enterprise success.
5. Describe the context of project management in the healthcare industry. How do things like history, costs, or recent trends affect healthcare project management?
4. What is project management? Briefly describe the project management framework, providing examples of stakeholders, knowledge areas, tools and techniques, and project success factors that are often
3. What is the triple constraint? What is the quadruple constraint?What are other project constraints? Which of these constraints seems to have special meaning for the healthcare context?
2. What is a project, and what are its main attributes? How is a healthcare project different from routine operational activities in a healthcare organization?
1. Why is there a new or renewed interest in the field of project management, especially in the healthcare industry?
10. What is the popular certification program called that the Project Management Institute provides?A. Microsoft Certified Project Manager (MCPM)B. Project Management Professional (PMP®)C. Project
9. Which of the following skills is not part of PMI’s project management talent triangle?A. technical project management B. strategic/business C. application area D. leadership
8. Several individual housing projects done in the same area by the same firm might best be managed as part of a _______________.A. portfolio B. program C. investment D. collaborative
7. Project portfolio management addresses _______________ goals of an organization, while project management addresses _______________ goals.A. strategic, tactical B. tactical, strategic C. internal,
5. Which of the following is not part of the triple constraint of project management?A. meeting scope goals B. meeting schedule goals C. meeting communications goals D. meeting cost goals
4. Which of the following is not an attribute of a project?A. projects are unique B. projects are developed using progressive elaboration C. projects have a primary customer or sponsor D. projects
2. Approximately what percentage of global projects fail, according to PricewaterhouseCoopers?A. 50%B. 30%C. 15%D. 75%
1. Which of the following statements is false?A. Demand for project managers continues to increase.B. Employers prefer college graduates with the ability to work as part of a team.C. Organizations
6. Describe the project management profession, including suggested skills for project, program, and portfolio managers, the role of professional organizations like the Project Management Institute,
5. Discuss the relationship between project, program, and portfolio management and their contribution to enterprise success
4. Describe project management and discuss key elements of the project management framework, including project stakeholders, the project management knowledge areas, common tools and techniques, and
3. Explain what a project is, provide examples of healthcare projects, list various attributes of projects, and describe project constraints
2. Investigate the context of healthcare projects, including a brief history of the U.S. healthcare industry, the nature of healthcare projects, characteristics of project team members, and recent
1. Understand the growing need for better project, program, and portfolio management in the healthcare industry
g. What specific examples can I provide of the consultant using Parent, Adult, or Child language or behavior?
f. What specific examples can I provide of the presenter using Parent, Adult, or Child language or behavior?
e. Does the consultant stay with defining the problem before trying to solve it?
d. Does the presenter stay with defining the problem before trying to solve it?
c. What does the consultant avoid doing that could help the presenter speak freely?
b. What does the consultant do to help the presenter speak freely?
Are they warring; not listening to each other; trying to convince, judge, talk down, or understand? Write down anything said or done to support your conclusion.
a. What is going on between the consultant and presenter?
i. “In what way can I be of help to you?”
h. “What do you plan to try for your next solution?”
g. “How have the things you tried worked?”
f. “What solutions have been tried?”
e. “What seems to prevent it from occurring?”
d. “What does not occur that could help resolve the problem?”
“What was said first?” “What was said next?” etc.)
c. “Who does or says what in the situation to create a problem?” (You may want to break this down into specifics:
b. “What is the fundamental difficulty in the situation?”
a. “How do you see yourself in this situation in terms of personal responsibility for what occurs?”
3. Once you have selected the problem:a. Describe the problem in detail, specifying what the problem is, who is involved, and the specifics of what is involved. When describing the problem to the
2. Take a few moments now to think about some specific problem you are directly involved with. Make sure it is a problem that is unresolved, that you are ready to do something about, that involves
1. Your task is to consider a problem that you are presently experiencing. Make sure it is a problem you feel strongly about and one you need help with.
h. How can these problems be overcome?
g What problems did observers encounter?
f. What problems did presenters encounter?
e. What problems did consultants encounter?
d. What do you need to practice more to be a more astute observer?
c. What presenter skills do you need to hone?
b. What feedback skills do you need to polish?
a. Which role was easiest for you to play? Give ideas why this is so.
8. Group members trade roles and proceed with Steps 5 and 6 minutes above. (At the end of this round, each person should have played all three roles.)
7. Group members trade roles and proceed with Steps 5 and 6 minutes above.
6. The Observer gives feedback to both Presenter and Consulminutes tant, including behavior that helped or hindered the consultation process.
5. The Presenter presents his or her problem to the Consultant.minutes The Observer remains silent during the presentation.
4. All members read their instructions.
3. Each group decides who will play which role.
2. Distribute materials so that each subgroup has one copy of:Presenter Instructions, Consultant Instructions, and Ob server Instructions (see pp. 68–70).
1. Divide the group into subgroups of three people.minutes
3. To identify Parent, Adult, and Child statements and the effect of each on communication?
2. To practice feedback skills.
1. To gain skills in defining a problem and helping another person solve a problem.
e. What was learned from this exercise that can be applied in other group situations?
d. What prevented group members from listening actively to one another?
c. How did group members decide how much to tell others about themselves and how much to withhold?
b. How did this exercise affect how group members feel about one another?
a. What was easy and what was difficult about this exercise?
3. The group or the instructor appoints a leader for each subgroup.
2. The group or the instructor appoints a timekeeper who makes sure that time limits for each section are observed. The timekeeper also reminds the group at appropriate intervals how much time
1. The group decides the time limits for each section of the exercise.
4. To enhance group cohesiveness.
3. To learn to listen to what others wish to say without prodding or debating.
2. To develop a recognition of safe levels of self-disclosure.
1. To develop skill in sharing information about self with others.
Does confl ict between a few members overshadow group movement toward the goal?
Do you think I make unilateral decisions?
Have you been asked to make decisions you think will not be acted upon?
Is effort toward achieving the group goal clearly organized and coordinated?
Do you have the skills you need to communicate easily with one another?
Do you think the group atmosphere lends itself to sharing and cooperation?
What do you think will happen if you attain the goal?
What meaning does the goal have for you?
Is the group goal relevant to you?
What do you think about the group goal?
“What is your opinion?”

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