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Questions and Answers of
Management Accounting
Audit and evaluate the risk management program of a local facility using the 19-item checklist.
Develop a facility and equipment checklist to evaluate a sport facility of your choice.
You have been hired as a risk manager for a large civic center.Your first task is to develop a ''risk management program" for use by management. List the major headings and at least three
What are four general areas of insurance that businesses should have? Visit a local agency and see if and to what extent they are covered.
The Director of the local YMCA has hired you as a consultant to determine appropriate insurance for the agency. List the types of insurance you would recommend and the purpose of each.Remember
What is the relative emphasis to be placed on primary versus secondary demand stimulation?
What balance is desired between the immediacy of the actionresponse and the duration of the response?
Does the organization influence everyone a little bit or a few people intensively?
At what point is the management targeting the organization's emphasis on the spectrum between brand awareness and brand insistence?
What issues, products or services features (i.e., both the organization's and the competitor's) will the organization stress?
Develop a promotional plan for an annual interscholastic holiday basketball tournament comprised of eight teams from across the state. This will be a combined boys and girls tournament.It will be
You have been hired as a salesperson in charge of group sales for the Charleston Sluggers, a single-A baseball team in Charleston, South Carolina. What will be your personal selling strategy for the
You have talked the board of directors into investing in an advertising plan. What steps will you take in selecting an advertising firm? What will you provide the advertising firm with to assist them
You are a fund-raising consultant who has been employed by a local youth soccer association to raise $75,000 to construct a soccer field complex with a combination concession stand, public restrooms,
As the new Twain High School sport director, you are faced with an all too common problem with high school sport programsinadequate funding. The high school does not have a sport booster club or any
You and a number of close business friends are interested in constructing a public spectator soccer stadium in your community.The population of this midwestern city is over one million. The economy
You have been chosen as a consultant to determine why the Indian Joe Health and Fitness Club has been having trouble maintaining its membership. How will you determine the problem and what strategies
Develop two simple one-page surveys to be sent to (a) current customer base, and (b) non-renewals.
Visit a local health and fitness club and find out how they: (a)recruit new customers, (b) train staff to work with the customer base, (c) encourage customers to renew, (d) deal with complaints, and
You are a new club manager. The owner has indicated that the renewal rate is extremely low. You have determined that the staff may be the major cause for low customer retention. You have decided to
Contact all the local health and fitness clubs to ascertain what they do to motivate a customer to renew.
You have been hired by a local businessman who has purchased a minor league baseball team to be the general manager.The previous owners purchased the franchise for $10,000 but sold it for $ 500,000.
Do a survey of the local high school student-athletes and coaches to ascertain why student-athletes participate in sports and why they drop out.
How would you deal with a customer's complaint?
What type of reports, records, or documentation are staff required to file and keep?
What are the due process procedures?
What are the staff's legal responsibilities and procedures for implementing them?
What is the policy regarding requisitioning, purchasing, inventorying, servicing, maintaining, and inspecting equipment?
What is the recruiting, hiring, and evaluating process?
What are the emergency procedures?
What are the crowd control procedures?
What process is utilized for inspecting and maintaining the facilities?
What procedures are employed for program evaluation?
What process is implemented to control admission?
How is the facility scheduled?
What are the procedures for evaluating whether or not a person can return to activity after injury or illness?
How should the staff be organized?
What should be done regarding ticket sales, concessions, and merchandise sales?
How should security, crowd control, and emergency management be handled?
What should be done about maintenance and housekeeping?
How should John handle the scheduling and booking of events?
What should be done regarding communication within the facility and in the parking areas?
How should admission and access to the facility be controlled?
What difficulties might there be in measuring individual coach productivity levels by the three factors that Hannibal University uses? What factors would you suggest?
What do you think of the legislature's desire to measure coaching productivity? Do you agree or disagree with the proposals and comments from the three quoted legislators?
How is productivity measurement likely to differ between coaching, teaching, and manufacturing?
As athletic director, how would you deal with this situation?
describe the hiring process and all its components,
design a performance appraisal process,
develop a regularly scheduled in-service program,
understand how to motivate employees,
describe a termination process,
discuss important issues regarding employee compensation
design a grievance procedure for an organization, and
discuss the value of good communication and listening skills.
How is quality performance considered?
What are the roles of the peers and supervisor(s)?
When is notice given?
How is notice given?
What, if any, severance pay?
What about the employees' due process?
How are the specific reasons for termination communicated?
Are you self-centered or "other"-oriented?
Do you try to dominate conversations?
Do you talk too much, overexplain, or lecture others? Are you a complainer?
Do you draw other people out on topics they're clearly interested in discussing?
Are you a sympathetic listener?
Do you smile, laugh easily, and respond to others genuinely?
Do you have interesting things to say?
Can you discuss subjects besides your job or home life?
Do you occasionally use colorful language?
Do you avoid trite expressions?
Are you lively or dull?
Do you speak in a monotone and without enthusiasm?
Do you get on to the point quickly and engagingly or do you belabor points?
Are you passive and nonresponsive or active in the give-andtake on conversation?
Do you encourage monologues or dialogues?
Do you ask others open-ended questions that draw them out?
What would you do first?
What steps would take in recruiting this staff?
What should be the steps in the hiring process?
How would you evaluate the personnel?
How would you organize the in-service training programs?
discuss the role of budgeting in operational planning,
understand the relationship between budget documents,
identify the sequence for preparing various budget documents,
analyze trends using historical and management data,
identify internal and external factors impacting budget preparation,
Assume you are the golf superintendent for the Rea Park Golf Course, and therefore use the budget depicted in Appendix
You have received a brohure advertising a workshop for greenskeepers that promises to demonstrate ways to reduce course maintenance costs by 15% for those successfully completing the workshop. The
You decide to send your maintenance supervisor to the workshop. Realizing that any savings will not be available until next year, where will you find the $1,000 in this year's budget?Justify your
Using the basic budget format in Appendix 1, construct a budget for the city's slow pitch softball all-star team to travel to the regional championship tournament in a city 275 miles distant. The
Discuss the relationship between programs and budgeting.Which comes first?
What is the organization's business and what should it be?
What business should the organization be in five years from now? 10 years?
Who are the organization's customers and who should they be?
Should the organization try to grow in this business or grow primarily in other businesses?
As the successful CEO of a major league baseball team, comment on the role of planning in the management process.
Assume you are the athletic director of an Ivy League university. Despite its importance, you seem to resist planning.What are some of the reasons you might offer to explain your behavior?
Imagine you are the human resource manager of a mediumsize sporting goods company with facilities in seven states. As part of an orientation program for a new group of employees, you have been asked
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