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organizational behavior and management
Questions and Answers of
Organizational Behavior And Management
Outline the process of creativity, how it relates to innovation, and the elements that support creativity in organizations.LO.1
Identify different types of stress and methods for stress management.LO.1
Apply concepts of change, innovation, creativity, and stress to organizations.Emotional stressors (e.g., a recent failed relationship):LO.1
Family stressors (e.g., family drama):LO.1
Social stressors (e.g., pressure to attend club activities):LO.1
Change stressors (e.g., just transferred majors):LO.1
Chemical stressors (e.g., too much coffee):LO.1
Work stressors (e.g., increased hours at part-time job):LO.1
Decision stressors (e.g., pressure to select a career track):LO.1
Fear stressors (e.g., afraid of public speaking):LO.1
Physical stressors (e.g., have a bad cold):LO.1
Environmental stressors (e.g., this room is too hot):LO.1
Is the role of a college student very stressful? Why or why not?LO.1
What are some common areas that cause students a lot of stress?LO.1
How can students plan for these stress factors and minimize their impact?LO.1
Comment on the diference between Organizational Behavior Management, Performance Management, and Behavior Systems Analysis.AppendixLO1
What are some diferences between OBM and Industrial Organizational Psychology?AppendixLO1
What steps are involved in the performance management process?AppendixLO1
Describe the four domains assessed with the Performance Diagnostic Checklist.AppendixLO1
Explain how two of the performance management interventions reviewed in the chapter are linked to domains of the Performance Diagnostic Checklist.AppendixLO1
How has the role of marketing evolved in the era of consumer choice?AppendixLO1
How does the frm goal of proft maximization difer from the goals of stakeholders, employees, etc.?AppendixLO1
Distinguish between utilitarian and informational reinforcement with examples.AppendixLO1
In your own words – describe a bilateral contingency. How does it difer from the traditional concept of the contingency?AppendixLO1
Explain the three elements of the management of the strategic process.AppendixLO1
Describe the relationship between resistance movements and organizational behavior management.AppendixLO1
Explain two of the authors’ points regarding the conceptualization of resistance movements as organizations.AppendixLO1
Te authors state that “Mobilization is important, but ofen insufcient …” Explain this in your own words.AppendixLO1
Describe some of the authors’ main points regarding the use of social media in resistance movements (at least two).AppendixLO1
What are “circle practices” and why might they be helpful in organizing resistance movements?AppendixLO1
Distinguish between active engagement and active disengagement in your own words.AppendixLO1
Explain the concept of psychological fexibility.AppendixLO1
Describe some of the relationships between psychological fexibility and workplace behavior.AppendixLO1
Describe two of the ACT processes reviewed in the chapter in your own words.AppendixLO1
Describe a problematic issue you experienced at the workplace, and explain how the MAP may have been useful.AppendixLO1
Describe the tragedy of the commons in your own words.AppendixLO1
Describe two of the core design principles listed in the chapter.AppendixLO1
What are some of the benefts of creating a shared purpose and inclusive decision-making?AppendixLO1
How do the authors use the word monitoring and why is this important?AppendixLO1
Distinguish between healthy and unhealthy confict.AppendixLO1
Briefy summarize basic principles of behavior that underlie BBS interventions and give an example of each.AppendixLO1
Summarize Beth Sulzer-Azarof ’s approach to training graduate students. How do you evaluate her teaching model?AppendixLO1
BBS is a widely used replicable service/product. BBS might be viewed as maturing to the status of a commodity. Evaluate this assessment. If BBS is a commodity, what are the implications for
Speculate how you might automate management of interlocking behavioral contingencies relevant to some class of occupational safety behaviors. Give an example. What research questions interest you
Behaviors to contain COVID-19 occur across settings (home, community, school, work, etc.). Why might people not engage in COVID-19 safety behaviors? What behavioral assessments are useful? How might
In what way is the number of students being taught by one teacher the “heart of the problem” as described by the author?AppendixLO1
From the perspective of behavioral semantics, how does one decide the meaning of words? Provide an example of a vague term and how it might be defned more precisely.AppendixLO1
Why is it important to include both examples and non-examples when designing instruction? Explain in behavior analytic terms.AppendixLO1
How do psychomotor responses, discriminative relations, and extended relations contrast with one another? Give examples in each category.AppendixLO1
Explain the importance of empirical testing of instructional lessons. What are the reasons why following a behavior-based instructional design approach could still produce outcomes that are not
Describe the “paradigm shif” that Gilbert’s work was associated with.AppendixLO1
How did the use of precise defnitions/specifc language contribute to the author’s work?AppendixLO1
Why does the author believe people have a hard time shifing from a focus on behavior to a focus on accomplishments?AppendixLO1
What is the author’s main concern with competency-based models?AppendixLO1
Summarize the three key points the author described at the end of the chapter.AppendixLO1
In what ways are both OBM and HPT rooted in Behavior Analysis?AppendixLO1
Explain why it isn’t accurate to describe BSA as though it were an intervention.AppendixLO1
What are three of the levels of the multi-level BSA approach (in your own words)? How is this multi-level approach distinct from PM?AppendixLO1
Distinguish between vertical and horizontal alignment.AppendixLO1
What is the point where most strategic planning stops? (Hint: it is also argued that this is the reason why strategic planning may fail.)AppendixLO1
Explain the “vicious cycle of organizational change.”AppendixLO1
Defne the following concepts with an example:a. Metacontingencyb. Interlocking behavioral contingencyc. Aggregate productd. Culturante. Selector AppendixLO1
Explain the two parts of the culturo-behavioral systems model described in this chapter.AppendixLO1
Describe the diference between core, integrating, and support functions of departments?AppendixLO1
Ofen times, when there is no compliance over time the performers are blamed. What’s wrong with this/what is the more likely problem?AppendixLO1
Describe two trends that seem to be signs of diminished wellbeing around the world.AppendixLO1
Explain how both prosocial and antisocial values develop?AppendixLO1
Describe the concept of an “evolutionary mismatch” and provide an example of a current mismatch with problematic consequences.AppendixLO1
Explain how social media has contributed to societal problems. What can be done about it?AppendixLO1
Describe three steps practitioners and researchers alike could take to contribute to the nurture consilience.AppendixLO1
Outline the main steps/locations used to produce a product (from raw materials to fnished item) you favor (e.g., your phone, laptop, apparel). Speculate why organizational leaders might want
Defne and give an example of human-machine learning in an HRO.AppendixLO1
Defne CRM as a cascading chain of interlocked behaviors.AppendixLO1
Describe ways the interaction between relational networks and communication networks can be captured through the phenomenon of self-organization in organized teams.AppendixLO1
Compare the role of leadership in the context of team dynamics and cooperative fuency in HROs in relation to the traditional approach to leadership consisting of a chain of command (top-down).
Describe burnout as a cultural response to bureaucratically-rooted organizational systems, and provide an overview of work-related conditions that may infuence an individual’s experience across the
Provide an overview of ways shared stimulus function can be discussed in our analysis of rule governance and environmental ambiguity in organizations.AppendixLO1
Discuss control-oriented self-rules in comparison to values-oriented self-rules in the analysis of wellbeing in the organization.AppendixLO1
What are some of the critical components of value-based governance? How does this perspective interact with Abernathy’s discussion of diferent types of management?AppendixLO1
Describe the elaborated account of metacontingency and discuss its utility in the analysis of value-based governance in organizations and beyond.AppendixLO1
Discuss why diversity is important to organizations.LO.1
Describe and provide examples of different types of diversity.LO.1
Present three approaches to communication: the sender–receiver model, the co-orienting model, and the conversational learning model.LO.1
List the challenges of communication and the importance of information literacy.LO.1
Outline the process for developing a targeted message and how storytelling can be an effective form of communication.LO.1
Apply concepts of diversity and communication to organizations.LO.1
Listed on the table below are some common biases. For the five decision biases described, generate your own example where you were biased, you experienced bias, or you observed bias. As a group, you
Compare examples in your group. Were any bias examples easier or more frequently identified than others?LO.1
Brainstorm a list of strategies to minimize bias in decision making for each of the six categories of bias.LO.1
Compare your network diagrams.LO.1
How do your interactions differ with those in your network? Do you resolve conflict differently with those who you interact more frequently?LO.1
Who had the most complete diagram? What strategies does this person use to build their network?LO.1
What strategies can a college student use to build their network? Should a student be building depth or breadth of relationships? Why do you think so?LO.1
Goals: What goals do we plan on accomplishing as a team?LO.1
Roles: Who occupies specific roles necessary for our team to be successful and when will we rotate these roles?LO.1
Confidence: How will we know when we have mastered specific tasks? How will we celebrate small and large successes?LO.1
Interpersonal understanding: How will we identify and utilize our team members’strengths? How will we cover for each other in an unforeseen circumstance?LO.1
Psychological safety: What are the rules around what is appropriate behavior on our team? What is respectful behavior and what is disrespectful behavior?LO.1
Coordination: How will we coordinate and share our knowledge and our resources?How will we allocate work and when will we check in on each other to view our progress?LO.1
Continuous Improvement: What is our timeframe to re-evaluate our contract, the goals of the team, the roles, and other items that are important?LO.1
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