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organizational behavior and management
Questions and Answers of
Organizational Behavior And Management
Explain impression management.LO.1
Differentiate the factors that influence choice on power andpersuasion combination.LO.1
Apply concepts of persuasion, influence, and impression managementin organizations.LO.1
As a group, brainstorm ways that you can learn leadership while still in school.Consider all types of situations, such as religious organizations, volunteer work,internships, family, etc.LO.1
Each individual should select one skill that you would like to learn that wouldhelp you be an effective future leader. These skills are reported as the mostdesired skills from the perspective of
Each individual should match the skill that was selected in #2 above with onesituation from #1 where this skill might be learned. For example, team skillscould be matched with volunteer work.a. What
Identify the approaches to conflict and the conflict process.LO.1
Compare and contrast styles of conflict management along the dimensions of assertiveness and cooperativeness.LO.1
Describe conflict management techniques and their effectiveness.LO.1
Summarize the process of integrative negotiation.LO.1
List negotiation strategies.LO.1
Apply conflict and negotiation concepts to organizations.LO.1
Read about Force Field Analysis.A tool that many find useful to use when analyzing an organizational situation is to use a tool call a ‘force field’. A force field has both promoting and
As a group, discuss:a. In your opinion, is the softball team likely to change their uniform? Why or why not?b. Are there any other variables that are not listed that you would have liked information
Select a change that is going to occur in one of your group member’s workplace.Use the force field analysis tool to analyze the variables that are promoting the change and the variables that might
As a group, discuss:a. In your opinion, is the change likely to happen smoothly? Why or why not?b. Are there any other variables that are not listed that you would have liked information on? Why
Recognize the three dimensions of culture.LO.1
Describe the iceberg approach to organizational culture, competing values framework of organizational cultures, and subcultures.LO.1
Differentiate between national and organizational culture.LO.1
Describe the process of socialization and the transmission of culture.LO.1
Evaluate an organizational culture and organizational strategy.LO.1
Apply concepts of culture to organizations.LO.1
Brainstorm suggestions for how employees can promote physical activity at work.For example: Encourage employees to take the stairs to meetings.LO.1
Evaluate the suggestions. Which of these are easier to implement than others?Why do you think so?LO.1
How as students can we incorporate physical fitness into our daily routine?LO.1
Describe why corporate social responsibility and sustainability are relevant for organizational behavior.LO.1
Define the triple bottom line and the environmental and human approaches to sustainability.LO.1
State the elements of the business case approach and the ethical mandate approach for corporate social responsibility.LO.1
Compare and contrast the shareholder and stakeholder perspectives.LO.1
Apply concepts of corporate social responsibility, ethics, and sustainability to organizations.LO.1
Under what circumstances would I be involved in a laughter yoga club?LO.1
Other than laughter yoga, how can I incorporate humor into my daily life?LO.1
What specifically has made me laugh out loud in the past week?LO.1
Compare and contrast your group member’s ideas around laughter yoga.LO.1
Look each other in the eye and try to make your group members laugh. If no one is laughing, ‘fake it until you make it’, by starting with fake laughter.LO.1
What attempts were successful? How did people feel after they laughed?LO.1
Think of a frustration that you have as a student that could be solved with the right technology that does not currently exist in the form in which you need it.Brainstorm a list of three frustrations
Discuss your ideas in a group and note common themes.LO.1
Considering your common themes as a group, design a piece of technology that does not currently exist. The new technology should improve your lives as students.a. What specific purpose would this new
Each group should share their new ‘product’ design with the class.a. What similarities and differences did you notice as a class with the resulting new ‘products’?b. Describe the similarities
What positive experiences have I had previously on a team? What performance expectations do I have of myself and others based on my previous positive experience?LO.1
What negative experiences have I had previously on a team? What performance expectations do I have of myself and others based on my previous negative experience?LO.1
What behaviors would I like to evaluate on a team based on my experience?(e.g. attendance at team meetings, making a serious effort at work before the meetings, fulfillment of team responsibilities
Compare and contrast your experiences and ideas around the behavioral expectations for successful participation on this team.LO.1
Agree on 5–10 behavioral expectations that you will evaluate yourself and on others while participating on this team.LO.1
Agree on a behavior rating scale that you will use. Here is a sample:a. Excellent—Consistently exceeded expectations on the teamb. Very good—Consistently met expectations on the teamc.
Draft a document that includes your behavioral expectations, your rating scale with a description of each scale item and at least two future dates that you will evaluate yourself and your team
Compare your documents with other group. What similar or different approaches did each group devise?LO.1
Would your group change your document now that you have heard from other groups?LO.1
Compare your results.LO.1
Make a table that lists each resistance to change behavior and specific strategies that you would recommend in order to resolve this behavior and overcome resistance to change.LO.1
Compare your table with other group members. What similar or different approaches did each group devise?LO.1
What did you learn about change and resistance to change?LO.1
Select an organization that has been having difficulties lately. For example, Ford Motors had a period of economic turmoil, as did many in the auto industry.LO.1
Write phrases and words that describe this organization, and what you think its employees and customers think of this organization. These phrases and words can contain negative or positive images.LO.1
Compile a list of three of the most negative words or phrases. As a group, discuss how you would transform these three words/phrases to convey a positive image that matches what you know about the
Brainstorm strategies an organization could use that would encourage employees and the marketplace to connect the three positive words/phrases with their company. Ford Motor Company uses the slogan
Compare the final results of the employment branding exercise.LO.1
What strategies do you think will be the most effective? Least effective? Why do you think so?LO.1
Recognize behavioral, cognitive, and social approaches to learning, and describe their differences and limitations.LO.1
Explain the experiential learning process and the four learning styles.LO.1
Describe the action learning process.LO.1
Identify multiple intelligences, expertise, learning orientation, and flexibility.LO.1
Describe the importance of cognitive complexity for learning.LO.1
Apply concepts of learning to organizations.LO.1
What will you discuss with the group when you join them to plan for the software upgrade?LO.1
How will you make sure that you are successful in a different culture?LO.1
How many customs did your project manager guess and engage in within the 10 minutes?LO.1
What similarities and differences are there in our group’s selection and description of our leader example? Be specific.LO.1
Draw a picture that summarizes the relationship between the leader and the follower. Include the similarities that you identified in question #1.LO.1
Do you believe that leaders will always have a lasting impact on followers? Why or why not?LO.1
Describe organizational behavior and its importance.LO.1
Define the three levels of organizational behavior and the four organizational behavior processes.LO.1
Describe and provide examples of different types of organizations.LO.1
Present the skills needed to be effective in contemporary organizations and describe the three learning activities associated with gaining these skills.LO.1
Apply concepts of organizational behavior to organizations.LO.1
Plot your individual ideas on the dimensions chart that your instructor has designed on the board.LO.1
Discuss:a. What do you consider a really good example of a celebrity for one of the personality dimensions? Why do you think this person best depicts this dimension?b. Are there any examples that you
Refer to the chart below to brainstorm ideas of celebrities, real and fictional, living and deceased that you think represent high and low levels of this personality dimension. Several examples are
Defi ne key elements of organizational structure, including both structural and structuring dimensions.
Explain how corporate and business strategies relate to structure.
Explain how environment, technology, and size relate to structure.
Defi ne organizational culture, and discuss the competing values cultural framework.
Discuss socialization.
Describe cultural audits and subcultures.
Explain the importance of a fi t between individual values and organizational culture.
Analyze the process and content of the socialization of new associates and managers (interview those directly involved in socialization).
Analyze responses to critical incidents in the organization’s history (construct an organizational biography from documents and interviews of past and present associates and managers).
Analyze the values and beliefs of culture creators (founders) and carriers (current leaders) (observe and/or interview the founders and current leaders).
Explore anomalies or puzzling features discovered in other analyses (initiate joint problem-solving sessions with current leaders in the organization).
Examine the linkage of the current organizational culture to its goals.
Consider an organization of which you are a member or an associate. What is the structure in this organization? Is it centralized or decentralized? Is it organic and fl exible? How would you change
How would you describe the culture in the organization identifi ed in your answer to question 1? How does the culture affect members’behavior in the organization?
When you become a manager, what type of culture will you establish in your unit? What values do you want to emphasize? Why?
What are the four types of culture in the competing values model? In which would you prefer to work, and why?
What is a cultural audit? Why should organizations conduct cultural audits?
Organizations can have some units with organic structures and others with mechanistic structures. Is it equitable to allow some associates a great deal of freedom and fl exibility and to tightly
Intuit’s CEO, Steve Bennett, is fond of saying, “If you don’t involve me in the takeoff, don’t involve me in the crash.” When a fi rm performs poorly, do the managers who design and
An organization, such as Southwest Airlines, might not hire a person who is fully qualifi ed for the job but who is thought to be a poor fi t with the fi rm’s organizational culture. What are the
In a market organizational culture, associates may be encouraged to compete against one another, with the emphasis on winning. What are the ethical implications, if any? Explain your answer.
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