4. Grievance Mediation and the EEOC. Mediation is a form of Alternative Dispute Resolution (ADR)

that is offered by the U.S. Equal Employment Opportunity Commission (EEOC) as an alternative to the traditional investigative or litigation process.

According to the EEOC, mediation is an informal process in which a neutral third party assists the opposing parties to reach a voluntary, negotiated resolution of a charge of discrimination. Explore the Commission’s Web site and find what is said about the advantages of mediation. What groups are covered by EEO laws?