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business
systems analysis and design

Questions and Answers of Systems Analysis And Design

Develop a training plan for each group of participants, compare in-house and outside training, and describe effective training techniques
Describe data conversion and changeover methods
Explain post-implementation evaluation and the final report to management
Explain the systems support and security phase
Describe user support activities, including user training and help desks
Define the four types of maintenance
Explain various techniques for managing systems maintenance and support
Describe techniques for measuring, managing, and planning system performance
Explain risk management concepts
Assess system security at six levels: physical security, network security, application security, file security, user security, and procedural security
Describe backup and disaster recovery
List factors indicating that a system has reached the end of its useful life
Assess future challenges and opportunities for IT professionals
Develop a strategic plan for career advancement and strong IT credentials
Define business profiles, business models, and business processes.
Contact at least three people at your school or a nearby company who use information systems. List the systems, the position titles of the users, and the business functions that the systems support.
Research newspaper, business magazine articles, or the Web to find computer companies whose stock is traded publicly. Choose a company and pretend to buy$1,000 of its stock. What is the current price
Do a search on the Web to learn more about agile system development approaches and spiral models. Prepare a summary of the results and a list of the sites you visited.
In recent years, technology stocks have climbed to staggering heights, only to fall sharply. Imagine that you are a financial advisor, and an investor has come to you for advice. Perform Internet
What are three fact-finding techniques that systems analysts use during the preliminary investigation?
Use the Internet to find an example of a corporate mission statement.
Many articles have been written on how to develop, understand, and evaluate a business case. Visit the Web sites for TechRepublic, CIO, or another IT magazine, and find one or more articles that
Write a mission statement and at least three goals for the travel agency described in Project 3.
If Project A has twice as many resources as Project B, will Project A be twice as complex as Project B? Why or why not?
What is the difference between dependent and concurrent tasks?
What is a critical path, and why is it important to project managers?
What is software change control, and what are the four steps typically involved?
Go to Microsoft’s Web site and navigate to the Download and Trials area. Select Microsoft Project Professional 2007, download the program, and install it. Then create a project based on the five
When the project is complete, click View, then click Network Diagram. Do the tasks resemble Figure 3-16 on page 109? Is the critical path the same?
What is JAD, how does it differ from traditional methods of fact-finding, and what are some advantages and potential disadvantages of using JAD?
What are the three different types of questions? How do those different questions affect the answers given?
What is RAD, what are the RAD phases, and what occurs in each phase?
What are agile methods, and what are some advantages and disadvantages of this approach?
Research the Internet, magazines, or textbooks to find examples of each of the following types of visual aids: bar chart, pie chart, line chart, table, diagram, and bulleted list of key points. How
Review the presentations section in Part 1 of the Systems Analyst’s Toolkit, then attend a speech or presentation and analyze its effectiveness. Consider the speaker’s delivery and how he or she
Use Microsoft Word or another word processing program to design a simple form, using the program’s form-filling feature.
Use the Internet to do research about JAD, and present the information to your class.
Use the Internet to find a Web site that contains current IT industry news, information, and links. Bookmark the site and print a copy of the initial screen.
What is meant by an exploded DFD?
Some systems analysts find it better to start with a decision table, then construct a decision tree. Others believe it is easier to do it in the reverse order. Which do you prefer? Why?
On the Internet, locate at least three firms that offer CASE tools. Write e-mail messages to the companies to find out whether they offer demonstration copies or student versions of their products.
Suppose that you want to demonstrate a decision table to someone who has never seen one. Think of an example, with two or three conditions, from everyday life.Draw a decision table that captures all
The data flow symbols shown on page 199 were designed by Ed Yourdon, a wellknown IT author, lecturer, and consultant. Many IT professionals consider him to be among the most influential men and women
Define an attribute, and give an example.
What is a fourth-generation environment?
The text mentions several firms and organizations that offer IT benchmarking.Locate another benchmarking firm on the Internet, and describe its services.
Describe eight principles for a user-centered interface design.
Explain each of the data validation checks mentioned in this chapter.
What are five principles of source document design?
Visit the administrative office at your school or a local company. Ask to see examples of output documents, such as computer-printed invoices, form letters, or class rosters. Analyze the design and
Search the Web to find an example of an attractive user interface. Document your research and discuss it with your class.
Examine various application software packages to find examples of good (or bad)user interface design. Document your research and discuss it with your class.
Search your own files or review other sources to find good (or bad) examples of source document design. Document your research and discuss it with your class.
How would a specific date, such as September 1, 2009, be represented as an absolute date?
In the example shown in Figures 9-25 and 9-26 on pages 411 and 412, the 2NF customer table was converted to two 3NF tables. Verify that the four potential problems identified for 2NF tables were
Visit the IT department at your school or at a local business and determine whether the organization uses file processing systems, DBMSs, or both. Write a brief memo with your conclusions.
Use Microsoft Access or similar database software to create a DBMS for the imaginary company called TopText Publishing, which is described in Case In Point 9.1 on page
Add several sample records to each table and report to the class on your progress.
Explain the difference between a LAN and a WAN, define the term topology, and draw a sketch of each wired and wireless network model. Also describe four IEEE 802.11 amendments.
This chapter described seven guidelines that a systems analyst might use when considering an architecture. In your view, are all the items of equal weight and importance, or should some be ranked
Visit the IT department at your school or a local company to determine what type of network it is using. Draw a sketch of the network configuration.
Using the Internet, locate an example of training for a software or hardware product.Write a brief summary of the training, the product, the type of training offered, and the cost of training (if
What are some features of Telelogic’s Tau Modeler and Microsoft’s Visio?
Describe newsgroups, newsletters, blogs, podcasts, RSS feeds, Webinars, mailing lists, Web-based discussion groups, chat rooms, and instant messaging. How can these tools be used in Internet research?
Using Microsoft PowerPoint or another program, prepare a presentation on“How to Prepare an Effective Slide Presentation.” Assume that your audience is familiar with presentation software, but
As a training manual writer, choose a simple hardware or software task and write a two- or three-paragraph description of how to perform the task. Then check the readability statistics. Try to keep
Visit the Web sites for System Architect and Visible Analyst. If you could choose only one of these products, which one would you select, and why?
Review the Dilbert© cartoon on page
Go to the site shown in Figure TK 2-3 on page 635 and choose a CASE tool. Visit the vendor’s site and learn all you can about the product. Write a brief report that describes your experience.
Visit the Telelogic Web site and navigate to the area that describes Telelogic Tau Modeler. Check to be sure that the free demo software is available. Download and install the program. Experiment
Go to the site shown in Figure TK 2-10 on page 639 and learn more about Gillani’s FourGen CASE Tools. Write a brief report summarizing your findings.
Some people rely heavily on instant messaging and texting to communicate with friends and business colleagues. Others find these methods distracting. Do you use instant messaging or texting? Why or
Some people rely heavily on instant messaging and texting to communicate with friends and business colleagues. Others find these methods distracting. Do you use instant messaging or texting? Why or
Explain CASE tools and the concept of a CASE environment
Trace the history of CASE tools and their role in a fourth-generation environment
Define CASE terms and concepts, including a repository, modeling tools, documentation tools, engineering tools, and construction tools
Explain an integrated development environment
Provide examples of CASE tool features
Describe CASE tool trends, and how they relate to object-oriented analysis and agile methods
Classify costs and benefits into various categories, including tangible or intangible, direct or indirect, fixed or variable, and developmental or operational
Understand chargeback methods and how they are used
Use payback analysis to calculate the length of time that it takes for a project to pay for itself
Use return on investment analysis to measure a project’s profitability
Use present value analysis to determine the value of a future project measured in current dollars
Describe the characteristics of the Internet and the World Wide Web
Plan an Internet search strategy, review your information requirements, use the proper search tools and techniques, evaluate the results, and consider copyright and data integrity issues
Use search engines, subject directories, and the invisible Web to locate the information you require
Demonstrate advanced search techniques, including Boolean logic and Venn diagrams
Describe Internet communication channels including newsgroups, newsletters, blogs, podcasts, RSS feeds, Webinars, mailing lists, Web-based discussion groups, chat rooms, instant messaging, and text
Provide examples of IT community resources of value to a systems analyst
Explain the benefits and disadvantages of online learning opportunities
Describe the ideas of a just culture, blameless post-mortems, and psychological safety.
Describe the different post-implementation activities that take place after the successful deployment of the information system.
Discuss why training is crucial to the acceptance of a new system.
Discuss the different strategies to motivate adoption of a new system.
Describe the major steps in a change management plan.
Discuss why people resist and accept change.
Discuss the three dimensions of system conversion.
Describe the technical and managerial issues related to system conversion.
Describe how Hall's and Hofstede's cultural dimensions can affect the adoption of an information system.

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