15-2 Know why and how consumers complain and spread word-of-mouth and know how word-of-mouth helps and hurts

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15-2 Know why and how consumers complain and spread word-of-mouth and know how word-of-mouth helps and hurts marketers.

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CB Consumer Behaviour [with CourseMate, EText, & Career Transitions 2.0 1-Term Access Code]

ISBN: 157029

7th Edition

Authors: Barry J. Babin; Eric G. Harris

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Question Posted: Oct 18, 2024 09:01 AM

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15-2 Know why and how consumers complain and spread word-of-mouth and know how word-of-mouth helps and hurts marketers.
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15-2 Know why and how consumers complain and spread word-of-mouth and know how word-of-mouth helps and hurts

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CB Consumer Behaviour [with CourseMate, EText, & Career Transitions 2.0 1-Term Access Code]

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