3. To recognize effective and ineffective use of various message structure characteristics: argument quality, order of presentation

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3. To recognize effective and ineffective use of various message structure characteristics: argument quality, order of presentation (serial position effects), message sidedness (one-sided versus twosided messages), positive versus negative message framing, closed-ended versus open-ended

(explicit) conclusion drawing, and use of distractions.

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Consumer Behavior In Action

ISBN: 9780765620903

1st Edition

Authors: Geoffrey Paul Lantos

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