1. Why do you think the employees have been reluctant to speak up and to make suggestions to improve DairyProductsInc? 

2. Do you think that senior managers are using the participation channels as a form of management control or are they trying to provide employee autonomy and discretion for the benefit of employees? 

3. How could the lean manufacturing process be implemented better so that employees and line managers are more satisfied working in autonomous teams? 

4. What should the senior managers do to ensure that the new roster committee is successful and a win-win for both management and employees?