=+Q: We hear a lot about the importance of quality in providing services these days. How does

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=+Q: We hear a lot about the importance of quality in providing services these days.

How does RDI set quality standards, train employees, monitor their performance, and motivate them to perform their best for your clients?

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Contemporary Marketing

ISBN: 9780324536386

13th Edition

Authors: Louis E. Boone, David L. Kurtz

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