3. How would be the most reliable way to implement the Kano model in your firm or...
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3. How would be the most reliable way to implement the Kano model in your firm or university? What improvements might result from its implementation?
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Related Book For
Customer Relationship Management Concepts And Technologies
ISBN: 9781138498259
1st Edition
Authors: Gerhard Raab, Riad A. Ajami, Vidyaranya B. Gargeya And G. Jason Goddard
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