Voice processing has its proponents as well as its opponents. Both sides are capable of shedding light

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Voice processing has its proponents as well as its opponents. Both sides are capable of shedding light on the pros and the cons from the perspective of the customers as well as the supplier.

(a) Name two advantages of voice processing for the customer as well as the supplier.

(b) Name two disadvantages of voice processing for the customer as well as the supplier.

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