The U.S. Department of Transportation annually reports the number of consumer complaints against the top U.S. airlines
Question:
The U.S. Department of Transportation annually reports the number of consumer complaints against the top U.S. airlines by category. Following are the figures for 2002.
If one of these complaints is selected at random for follow-up evaluation, what is the probability that the complaint is:
a. About flight problems?
b. About customer service or baggage?
c. About reservations/ticketing/boarding or refunds or oversales?
d. Not about baggage?
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Related Book For
Just The Essentials Of Elementary Statistics
ISBN: 9780495314875
10th Edition
Authors: Robert Johnson, Patricia Kuby
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