Why should you apologize to customers if you or your company erred? What is the best way

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Why should you apologize to customers if you or your company erred? What is the best way to do it?

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Essentials Of Business Communication

ISBN: 9781285858913

10th Edition

Authors: Mary Ellen Guffey, Dana Loewy

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Question Posted: Oct 13, 2023 03:48 AM

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Why should you apologize to customers if you or your company erred? What is the best way

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Apologizing to customers when you or your company make a mistake is essential for several reasons Maintaining customer trust Apologizing shows that yo...View the full answer

Essentials Of Business Communication

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