24. Clarkson University surveyed alumni to learn more about what they think of Clarkson. One part of the survey asked respondents to indicate whether their overall experience at Clarkson fell short of expectations, met expectations, or surpassed expectations. The results showed that 4% of the respondents did not provide a response, 26% said that their experience fell short of expectations, and 65% of the respondents said that their experience met expectations (Clarkson Magazine, Summer 2001).

a. If we chose an alumnus at random, what is the probability that the alumnus would say their experience surpassed expectations?

b. If we chose an alumnus at random, what is the probability that the alumnus would say their experience met or surpassed expectations?