Fundamentals: Evaluating Communication Effectiveness [LO-3] Use the eight phases of the communication process to analyze a miscommunication
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Fundamentals: Evaluating Communication Effectiveness
[LO-3] Use the eight phases of the communication process to analyze a miscommunication you’ve recently had with a co-worker, supervisor, classmate, instructor, friend, or family member. What idea were you trying to share? How did you encode and transmit it? Did the receiver get the message? Did the receiver decode the message as you had intended? How do you know? Based on your analysis, what do you think prevented your successful communication in this instance? Summarize your conclusions in an email message to your instructor.
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Business Communication Essentials A Skills-Based Approach
ISBN: 0133896781
7th Edition
Authors: Courtland L. Bovee, John V. Thill
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