1. Model this system using Process Simulator to determine the utilization of each resource (receptionist, nurse clinician,...
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1. Model this system using Process Simulator to determine the utilization of each resource (receptionist, nurse clinician, and physician) and the average time in the system for an arriving patient.
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Service Management Operations Strategy Information Technology
ISBN: 9781265075538
10th International Edition
Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons
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