15.18. Leapyear Tire is interested in carrying insufficient numbers of budget tires deliberately. If a customer finds

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15.18. Leapyear Tire is interested in carrying insufficient numbers of budget tires deliberately. If a customer finds a budget tire is not available, a salesperson will try to sell a more expensive substitute tire, but if this strategy fails, the customer is placed on a waiting list and notified when the next order arrives from the distributor. Leapyear Tire wishes to design an ordering system that will allow backorders to accumulate to a number approximately one-tenth the size of the replenishment order quantity at the time the delivery arrives from the distributor. The cost to hold a tire in stock for a year is $2 and the cost to place an order with the distributor is $9.

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Service Management Operations Strategy Information Technology

ISBN: 9781265075538

10th International Edition

Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

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