3. The analogy that explains why it is important to allow the customer to vent and tell...

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3. The analogy that explains why it is important to allow the customer to vent and tell their story before you do anything else is called

a. the plate.

b. the bucket.

c. letting off steam.

d. letting it all out.

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Automotive Service Management Principles Into Practice

ISBN: 9780131998636

1st Edition

Authors: Andrew Rezin

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Question Posted: Nov 19, 2024 07:00 AM

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3. The analogy that explains why it is important to allow the customer to vent and tell...

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Automotive Service Management Principles Into Practice

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