_________ Closing the sale is considered the critical point in the selling process. Many salespeople use a trial closing. Based on an assumption that the customer is going to buy, which of the following statements is an appropriate trial closing?

a. “Will you be placing an order, Mrs.

Johnston?”

b. “Would you like the standard or the deluxe model?”

c. “Here’s my card. Give me a call if you would like to place an order.”

d. “Shall I give you a week to consider the off er?”

e. “I’ll put you down for the deluxe model. Is that your natural hair color?”