4. In order to achieve better customer feedback, the top management of Teepack is interested in learning

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4. In order to achieve better customer feedback, the top management of Teepack is interested in learning how to measure customer satisfaction.

Propose a questionnaire design that contains some of the themes it would be relevant to include in the questionnaire.

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Global Marketing

ISBN: 139286

6th Edition

Authors: Svend Hollensen

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