The most well-known NPD model originates from Booz et al. (1968, 1982) and consists of seven steps,

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The most well-known NPD model originates from Booz et al. (1968, 1982) and consists of seven steps, as shown in Table 10.1. Identify examples from hospitality organisations that explain the role of each of these steps in the NPD process.

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Hospitality Business Development

ISBN: 9781351033688

2nd Edition

Authors: Ahmed Hassanien, Crispin Dale

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