1.. Identify two service businesses that you used several times but have now stopped to buy from...
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1.. Identify two service businesses that you used several times but have now stopped to buy from (or plan to stop patronizing soon). Complete the sentence: “I stopped using (or will soon stop using) this organization as a customer because...”
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Services Marketing People, Technology, Strategy
ISBN: 9780131875524
8th Edition
Authors: Christopher H Lovelock, Jochen Wirtz
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