1.. What roles do personal selling, advertising, and public relations play in (a) attracting new customers to...
Question:
1.. What roles do personal selling, advertising, and public relations play in (a)
attracting new customers to visit a service outlet and
(b) retaining existing customers?
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Related Book For
Services Marketing People, Technology, Strategy
ISBN: 9780131875524
8th Edition
Authors: Christopher H Lovelock, Jochen Wirtz
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