1 How might the performance and reward expectations of Gen Z differ from those of older generations? Review and reflect on the findings reported in The Deloitte Global Millennial Survey 2019, available at https://www2.deloitte.com/global/en/pages/about-deloitte/articles/millennialsurvey.html.

Taking a holistic or ‘total’ approach to managing employee performance and rewards requires careful consideration of inter-generational differences in performance and reward expectations and preferences.

According to Deloitte, loyalty and personal recognition are paramount concerns amongst these younger workers, chiefly because their wish for career mobility and progression reach far beyond a weekly salary. So employers are likely to be compelled to tailor employee engagement programs to suit Millennial values and aspirations.