2 What should an organisation do to stay ahead of the competition in terms of effective employee performance and reward management? Review the following report from Deloitte Insight:

Agarwal, D., Bersin, J., Lahiri, G., Schwartz, J. & Volini, E. (2018), The Rise of the Social Enterprise: 2018 Deloitte Human Capital Trends, Deloitte Insights, London, available at https://www2.deloitte.com/content/dam/insights/us/articles/HCTrends2018/2018-HCtrends_Rise-of-the-social-enterprise.pdf The report carries a wealth of information on trends in employee performance management and reward practices. Among other things, it observes (p. 41) that ‘In the 21st century, careers are no longer narrowly defined by jobs and skills but through experiences and learning agility. The ongoing transformation of work, the need for people and organizations to constantly upgrade capabilities, and shifts in employee preferences demand new approaches to learning, job design, performance management, and career development.’