Discuss the performance managen1ent process highlighted in the chapter and how it will aid Brenda in creating this ne~r performance appraisal system for her employer.

Brenda Jackson, a newly hired human resources manager, has been on the job for approximately six months and is in the process of trying to create a new performance appraisal system for her employer, Starbrite Manufacturing Systems. Brenda has reviewed the company's current employee files and has noted that no formal perforn1ance appraisals exist in the files. This situation is of great concern to Brenda.