The chapter discusses emotional labor (when employees must fake positive emotions or hide negative emotions). Provide an
Question:
The chapter discusses emotional labor (when employees must fake positive emotions or hide negative emotions). Provide an example in which you had to engage in emotional labor and how that experience made you feel about that situation.
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Related Book For
Industrial Organizational Psychology Understanding The Workplace
ISBN: 9781319014261
5th Edition
Authors: Paul Levy
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