Conduct a study on selling diamonds and gems online. Each group member investigates one company such as
Question:
Conduct a study on selling diamonds and gems online. Each group member investigates one company such as bluenile.com, diamond.com, thaigem.com, tiffany.com, or jewelryexchange.com.
a. What features are used in these sites to educate buyers about gemstones?
b. How do the sites attract buyers?
c. How do the sites increase trust in online purchasing?
d. Would you buy a $5,000 diamond ring online? Why or why not?
e. What customer service features are provided?
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Related Book For
Information Technology for Management Digital Strategies for Insight Action and Sustainable Performa
ISBN: 978-1118994290
10th edition
Authors: Efraim Turban, Carol Pollard, Gregory Wood
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