Although caucusing should be used sparingly when mediating a dispute between employees, it can be helpful in
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Although caucusing should be used sparingly when mediating a dispute between employees, it can be helpful in the following situations except when a party
a. wants the manager to persuade the other party to agree to a particular resolution.
b. has a private matter to discuss with the manager.
c. is getting overly excited and angry and needs to calm down.
d. needs the manager’s help expressing a viewpoint or feeling to the other party.
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Related Book For
Conflict Survival Kit Tools For Resolving Conflict At Work
ISBN: 9780132741057
2nd Edition
Authors: Daniel Griffith, Cliff Goodwin
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