Although caucusing should be used sparingly when mediating a dispute between employees, it can be helpful in

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Although caucusing should be used sparingly when mediating a dispute between employees, it can be helpful in the following situations except when a party

a. wants the manager to persuade the other party to agree to a particular resolution.

b. has a private matter to discuss with the manager.

c. is getting overly excited and angry and needs to calm down.

d. needs the manager’s help expressing a viewpoint or feeling to the other party.

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