2. Diff erences in status and authority within the health-care team can generate confl ict. What is...

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2. Diff erences in status and authority within the health-care team can generate confl ict. What is the most common cause of confl ict?

1. Disrespect and incivility 2. Inappropriate language and sarcasm 3. Blaming and fi nger pointing 4. Physical violence

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Essentials Of Nursing Leadership And Management

ISBN: 9780803669536

7th Edition

Authors: Sally A. Weiss, Ruth M. Tappen, Karen Grimley

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