Corel Jones is a new nonlicensed assistive personnel (NAP) who has been assigned to your acute rehabilitation unit. Corel is a hard worker; he comes in early and often stays late to fi nish his work. However, Corel is gruff with the patients, especially with the male patients. If a patient is reluctant to get out of bed, Corel often challenges him, saying, “Hey, let ’ s go. Don ’ t be such a wimp. Move your big butt.” Today, you overheard Corel telling a female patient who said she did not feel well, “You ’ re just a phony. You like being waited on, but that ’ s not why you ’ re here.” Th e woman started to cry.

1. You are the newest staff nurse on this unit. How would you handle this situation? What would happen if you ignored it?

2. If you decided to pursue the issue, with whom should you speak? What would you say?

3. What do you think is the reason Corel speaks to patients this way?